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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
easy
on February 27, 2014
Posted by: tkblue
from Watertown,ny
I have used Turbo Tax now for the last ten years and love the program.
What's great about it: Turbo tax makes filing taxes a breeze
What's not so great: nothing bad to say
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 27, 2014
Posted by: Vickit9
from Half Moon Bay,CA
I have used TurboTax since you had to input DOS commands. Has been a great tool over many, many years!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As usual, a very fine experience.
on February 27, 2014
Posted by: swingdance
from Virginia Beach, VA
From start to finish this is a smooth experience. Everything is moving at a much better pace than previous versions. I will continue to use Turbo Tax for as long as we have to pay taxes.
What's great about it: Much better instructions throughout the software.
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another Great Tax Year
on February 27, 2014
Posted by: SKALLOP
from Temecula, CA
This was a record breaking year in completing my return this year! Great work TT!
Thanks
Thanks
What's great about it: Extremely easy this year, Fastest completed time ever
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better then ever
on February 27, 2014
Posted by: bjer
from Glendale, AZ
Good product year after year
What's great about it: Easy to follow
What's not so great: Oregon State return: last page (fed page) printed out gibberish
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks TurobTax
on February 27, 2014
Posted by: nmmomof7
from Albuquerque. NM
I have used TurboTax for many years, and find it a good product. This year was a little more complicated, and had to call my accountant to answer all the questions correctly. Overall, a fairly easy process. When the taxes are straight forward, TurboTax is the way to go. When tax situation is more complicated, it isn't as easy to work through.
What's great about it: Easy to answer questions and good help windows.
What's not so great: Having to go to print preview to see the actual form - without all the worksheets inserted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unfair Practices
on February 27, 2014
Posted by: mertz23
from Chicago, Illinois
Holding back form 8960 for what ever reason cost us all a lot of time, worry and money by not being able to file weeks ago. Of course TT won't take the blame but someone should and give back there purchase money. Only far! Next year I think you will see a drop off in TT sales.
What's great about it: Ease of use
What's not so great: Holding back forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done but dumbed me down
on February 27, 2014
Posted by: Duckywheel
from RI
I have been a self-preparer of a fairly complex tax return all my life, with the exception of a few years while living overseas. For many of those years I have been using TTH&B. I like the importing of last years return info, and the completeness of the return and supporting information. The electronic filing and payment this year is particularly good. My biggest problem is that, as someone who understands the tax laws reasonably well, using TT "dumbs me down" to the point that I am just filling in numbers without understanding what I am doing. Also, when I click to ask for the source data for an item on one of the forms, it often does not tell me exactly from where that item comes; instead it gives me a set of choices to look at. Finally, this year when I added my second state return, it did noti initially recognize the first state return. I waisted several hours trying to resolve that, and meanwhile I couldn't file any of the returns (Fed, or either state), because until the info from the 2nd state return was available, the other returns were incomplete and wrong.
What's great about it: Imports data from last year, greatly facilitates electronic filing, provides easy-t0-do payment options
What's not so great: TT separates me from a deep understanding of what I am
Written by a customer while visiting turbotax.intuit.com