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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Thanks TurobTax
on February 27, 2014
Posted by: nmmomof7
from Albuquerque. NM
I have used TurboTax for many years, and find it a good product. This year was a little more complicated, and had to call my accountant to answer all the questions correctly. Overall, a fairly easy process. When the taxes are straight forward, TurboTax is the way to go. When tax situation is more complicated, it isn't as easy to work through.
What's great about it: Easy to answer questions and good help windows.
What's not so great: Having to go to print preview to see the actual form - without all the worksheets inserted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Unfair Practices
on February 27, 2014
Posted by: mertz23
from Chicago, Illinois
Holding back form 8960 for what ever reason cost us all a lot of time, worry and money by not being able to file weeks ago. Of course TT won't take the blame but someone should and give back there purchase money. Only far! Next year I think you will see a drop off in TT sales.
What's great about it: Ease of use
What's not so great: Holding back forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Got it done but dumbed me down
on February 27, 2014
Posted by: Duckywheel
from RI
I have been a self-preparer of a fairly complex tax return all my life, with the exception of a few years while living overseas. For many of those years I have been using TTH&B. I like the importing of last years return info, and the completeness of the return and supporting information. The electronic filing and payment this year is particularly good. My biggest problem is that, as someone who understands the tax laws reasonably well, using TT "dumbs me down" to the point that I am just filling in numbers without understanding what I am doing. Also, when I click to ask for the source data for an item on one of the forms, it often does not tell me exactly from where that item comes; instead it gives me a set of choices to look at. Finally, this year when I added my second state return, it did noti initially recognize the first state return. I waisted several hours trying to resolve that, and meanwhile I couldn't file any of the returns (Fed, or either state), because until the info from the 2nd state return was available, the other returns were incomplete and wrong.
What's great about it: Imports data from last year, greatly facilitates electronic filing, provides easy-t0-do payment options
What's not so great: TT separates me from a deep understanding of what I am
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
GOOD TO GO
on February 27, 2014
Posted by: JIMC123
from ATLANTA
DID LAST YEARS AND THIS YEARS AND SAVED +$1000.00 EACH YEAR FROM CPA FEES.
What's great about it: FAST
What's not so great: NOTHING
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Best program around. Have used for at least 10 yea
on February 27, 2014
Posted by: DickB1126
from San Jose, Ca.
Have used Turbo Tax for 10 years and will continue to do so.
What's great about it: Easy to use.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding
on February 27, 2014
Posted by: Anonymous
from La Mesa, CA
Fantastic! Had a question that the program didn't ask me and the phone support knew exactly where to find it.
What's great about it: Everything - including phone support
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Federal & State Rejected
on February 27, 2014
Posted by: Teir
from Dayton, Ohio
My Federal & State Returns were rejected because a last name and SS Number did not match. I used the SS number that Turbo Tax printed on the 2014 Form 1040-ES Payment Voucher. It was my wife's SS number,they printed a 7 instead of a 4 in the SS number !!!
Turbo Tax assisted me in correcting the problem and now my returns have been accepted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TURBO TERRIFIC
on February 27, 2014
Posted by: RONABC
from warren,ri
I HAVE BEEN USING TURBO TAX FOR MANY YEARS AND AM VERY SATISFIED WITH THE PRODUCT
What's great about it: EASY
What's not so great: NO CONS
Written by a customer while visiting turbotax.intuit.com