Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on February 27, 2014
Posted by: taxgirlgjf
from AR, USA
Keep trying to sell clients more and more!!!!
What's not so great: did not get confirmation # from IRS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool
on February 27, 2014
Posted by: coxforusa
from West Monroe, LA
I have been using Turbo tax for about 15 or more years. I am a CPA in Industry that HATE doing taxes and will not take a job if I was required to, but for me and my kids this is what I use. I Recommend it to all my employees and friends. Thanks, it makes it easy and fast for an old CPA that hates doing taxes.
What's great about it: ask all the right question
What's not so great: none, really
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Show mw the money
on February 27, 2014
Posted by: MandrewBrix
from Oregon
I've been using turbo tax for 8 years now. Thanks
What's great about it: Easy
What's not so great: Had to back track alot
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It Almost Makes Doing Taxes Fun!
on February 27, 2014
Posted by: 4estBear
from Colorado Springs, CO
I have been a Turbo Tax User for over 18 years, and the software always gives me the confidence that I have filed everything correctly and that Turbo Tax stands behind their software, as well as Audit Defense if I need it.
What's great about it: Ease of following instructions and catches all the details
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quantum improvement!
on February 27, 2014
Posted by: TexEarp
from Comanche, TX
I've been using Turbo Tax for about 10 years now. This is the best iteration ever.
I absolutely did not have one issue, and my taxes are NOT simple! Small business, farming, two incomes, two IRA rollovers, a property sale & reinvestment...you get the idea. Of course, managing my daily finances with Quicken helped immensely. The import was perfect.
Thanks guys - you nailed it this year!
What's great about it: Ease of import from Quicken. Accuracy was wonderful, and software was glitch-free this year.
What's not so great: Nope. No "cons" this year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good results with one exception
on February 27, 2014
Posted by: SalesGirl
from Orlando FL
We've used Turbo Tax for years and are very happy with the product. It's makes the process quickly and relatively painless. This year is the first time I noticed what appeared to be an error. It kept asking us to fill our Line 12 on Form 2106 which we'd already done. The number it was looking for appeared to be a percentage but Line 12 is asking for miles driven. We eventually were able to overcome the issue and move on.
What's great about it: Easy to use and walk through. very quick process
What's not so great: Seemed to be an error with Form 2106 Line 12
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pain to update
on February 27, 2014
Posted by: Mprayers
from Whiteland, IN
I had major problems updating the program after starting the return as I was not logged in as the administrator and it did not allow me to just sign in as administrator to update. I also had problems when it pulled my last years information when I did not use all of the same forms this year that I used last year.
I was finally able to complete the return after 3 attempts and was ready to use HR block and I am considering it for next year.
What's great about it: Does walk you through deductions
What's not so great: You have to be logged on as an administrator to update
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wagons East!
on February 27, 2014
Posted by: 7ftRTP
from Raleigh, NC
Been using TurboTax for years and find it easy to use. Would like some of the pop-up windows to have larger text font.
What's great about it: Good step by step instruction
What's not so great: NC part year resident income confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com