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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Good results with one exception
on February 27, 2014
Posted by: SalesGirl
from Orlando FL
We've used Turbo Tax for years and are very happy with the product. It's makes the process quickly and relatively painless. This year is the first time I noticed what appeared to be an error. It kept asking us to fill our Line 12 on Form 2106 which we'd already done. The number it was looking for appeared to be a percentage but Line 12 is asking for miles driven. We eventually were able to overcome the issue and move on.
What's great about it: Easy to use and walk through. very quick process
What's not so great: Seemed to be an error with Form 2106 Line 12
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Pain to update
on February 27, 2014
Posted by: Mprayers
from Whiteland, IN
I had major problems updating the program after starting the return as I was not logged in as the administrator and it did not allow me to just sign in as administrator to update. I also had problems when it pulled my last years information when I did not use all of the same forms this year that I used last year.
I was finally able to complete the return after 3 attempts and was ready to use HR block and I am considering it for next year.
What's great about it: Does walk you through deductions
What's not so great: You have to be logged on as an administrator to update
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wagons East!
on February 27, 2014
Posted by: 7ftRTP
from Raleigh, NC
Been using TurboTax for years and find it easy to use. Would like some of the pop-up windows to have larger text font.
What's great about it: Good step by step instruction
What's not so great: NC part year resident income confusing
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013
on February 27, 2014
Posted by: Sorcy
from Upland, California
I have been a customer of Turbo t since the early 90's. I have found the 2013 version much improved over previous years. Since I use Quickbooks the transfer of data makes the completion of the forms much easier. I highly recommend TurboTax to anyone doing their own taxes.
What's great about it: Very easy to use
What's not so great: I have no "cons" for the product
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Same as always
on February 27, 2014
Posted by: Raudi9018
from Boston, MA
As always, easy to use. I like the online help and found Turbo Tax response to missing/late forms and instructions on filing delays to be informative and helpful. Good product, fair price. I'm hooked.
What's great about it: easy to use, good online help, feel confident in my return accuracy
What's not so great: so detailed it seems to be a long process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always Great!!
on February 27, 2014
Posted by: bobmeister
from Salt Lake City, UT
This is about the tenth year I've used Turbo Tax. It's great!!
What's great about it: Easy Interview
What's not so great: Getting everything organized for the interview
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Enjoying the Breeze with TurboTax
on February 27, 2014
Posted by: Destindreaming
from Atlanta, GA
I thought this year would be "tuff" for taxes. I have retirement income, we have a home and now an additional vacation rental home, plus all the "normal" items associated with income, deductions and credits.
TurboTax made it a Breeze!! Hardest part is keeping or gathering up your data. Although I have used TurboTax for the past 12 years, this year was what I thought would be the hardest has actually been the smoothest!
Thank you TurboTax for making a great tool in which we can have confidence and dependability!
What's great about it: Easy, intuitive, great interfaces, dependable, secure
What's not so great: Nothing to offer with this review!!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 27, 2014
Posted by: PeterSomeone
from New York, NY
You made tax preparation so easy that anyone could it it.
What's great about it: You will be reminded of anything needed to complete a tax return.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com