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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
on February 28, 2014
Posted by: yokarl
This is a review more for the turbo tax team than for consumers. You need to make it easier to go back into the program and continue or change your return without walking through all the steps. Anytime I needed to change something in the home office deduction, it walked me through all the questions again which was quite annoying. Also every time I started the program it wanted me to re-register. I wanted to change the amount of my returns to be applied to next year, but it was very difficult to find. I finally managed to get it changed in my federal, but my state return (CA) shows that I have nine additional dollars. I can't get it to be applied to my next year or returned to me, so it shows as an overpayment on the form, but with no instructions on what do do with it.
What's great about it: Easy question and answer format
What's not so great: Hard to change specific things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
User-friendly
on February 28, 2014
Posted by: SSSS44
from Fort Smith, AR
Very user-friendly. Prompts you for what entries to make. Simple to understand. Cost-friendly.
What's great about it: Walks you through every detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 28, 2014
Posted by: CO658Gold
from Mystic, CT
Turbo Tax found deductions I never would have thought of.
Thank you - Turbo Tax makes it so easy!
Thank you - Turbo Tax makes it so easy!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 28, 2014
Posted by: Alrab
from Brooklyn, NY
The software was confused with my 529 information and had a $23,000 distribution when there was no distribution
What's great about it: Made life generally simpler
What's not so great: Software made some mistakes that I was able to correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on February 28, 2014
Posted by: tjfla
from Ft Myers, FL
Good program, but can be a bit confusing at times. Be sure to go back and double-check your results before filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and comprehensive
on February 28, 2014
Posted by: DavidChavkin
from Rock Hill, NY
I had a relatively complicated return this year with part-year residences in two states, investment and pension income, and self-employment income. TurboTax was a delight to use as it walked me through all of the applicable issues. Since I have used TurboTax in the past, all of the necessary information was transferred automatically. Things could not have been easier.
What's great about it: Easily dealt with part-year residency in two states
What's not so great: All was good
Pros: I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax Comes Through
on February 28, 2014
Posted by: bob3maples
from New Hampshire
Turbo tax helps me through a complex tax return, guiding me all the way.
What's great about it: Handles all my complex details
What's not so great: Takes some time to do it right.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on February 28, 2014
Posted by: POMA
from houston, tx
Sure saves time and avoids math errors. Covers almost anything that comes up. Has all the forms. Great help.
What's great about it: helps a lot with one time situations
What's not so great: not always clear when and where to enter data
Pros: I moved, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com