turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
on February 28, 2014
Posted by: KarenAWP
from Canton, MI
Always a great step-by-step process to get the taxes done !! Thanks again, Turbo Tax !!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on February 28, 2014
Posted by: Debrod
from Missouri
I Have used Turbo Tax for many years. Very happy w/ the product.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 28, 2014
Posted by: 12bucklemyshoe
from San Diego, Ca
It was very hard to finish the tax forms when the error about the dividend boxes that were blank kept coming up as errors
What's not so great: dividend sheet
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3 out of 5
3
on February 28, 2014
Posted by: yokarl
This is a review more for the turbo tax team than for consumers. You need to make it easier to go back into the program and continue or change your return without walking through all the steps. Anytime I needed to change something in the home office deduction, it walked me through all the questions again which was quite annoying. Also every time I started the program it wanted me to re-register. I wanted to change the amount of my returns to be applied to next year, but it was very difficult to find. I finally managed to get it changed in my federal, but my state return (CA) shows that I have nine additional dollars. I can't get it to be applied to my next year or returned to me, so it shows as an overpayment on the form, but with no instructions on what do do with it.
What's great about it: Easy question and answer format
What's not so great: Hard to change specific things.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
User-friendly
on February 28, 2014
Posted by: SSSS44
from Fort Smith, AR
Very user-friendly. Prompts you for what entries to make. Simple to understand. Cost-friendly.
What's great about it: Walks you through every detail
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
on February 28, 2014
Posted by: CO658Gold
from Mystic, CT
Turbo Tax found deductions I never would have thought of.
Thank you - Turbo Tax makes it so easy!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 28, 2014
Posted by: Alrab
from Brooklyn, NY
The software was confused with my 529 information and had a $23,000 distribution when there was no distribution
What's great about it: Made life generally simpler
What's not so great: Software made some mistakes that I was able to correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on February 28, 2014
Posted by: tjfla
from Ft Myers, FL
Good program, but can be a bit confusing at times. Be sure to go back and double-check your results before filing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
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