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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
A lotta typing
on February 28, 2014
Posted by: Oxencart
from Georgia
I was still confused on a few entries as to what to actually enter, but I just plowed on and they were corrected if I mis-entered items; this applied specifically to dividends etc.
What's great about it: was led through the process with mostly good leading questions with many faq opportunities
What's not so great: I felt I should have had instructions for actual steps, keystrokes, etc to take at the beginning for pausing and restart
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Made the Complex Simple
on February 28, 2014
Posted by: BillCPA
from Pittsburgh, PA
As a CPA retired, I am impressed by how this software handles every contingency so well, and unlike me, it doesn't forget useful stuff. I am convinced this helps me to pay taxes accurately, but minimally.
What's great about it: Made it so much easier to handle home office and other expenses of a small business
What's not so great: Can't think of any
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Pleased with Turbo Tax
on February 28, 2014
Posted by: Terribt
from Selma, NC
I have used TurboTax for approximately 15 years and have always been pleased with the program, it abilities, and the ease of use. Excellent product!!!!
What's great about it: Easy to use, guides you through everything!!!!
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy to use
on February 28, 2014
Posted by: wonger2003
from San Jose, CA
I like it, but then I've been using it for the last ten or so years. It's fairly easy to use if you pay attention. I like the ability to download info.
What's great about it: it keeps data from prior years
What's not so great: Doesn't click through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT REVIEW
on February 28, 2014
Posted by: StevenB1050
from Ft Myers, FL
My overall option is that Turbo Tax is an excellent method of calculating and filing taxes. I have used it for many years.
What's great about it: importing capability of financial data
What's not so great: could not use cloud option because of significant number of brokerage transactions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Surprise
on February 28, 2014
Posted by: omolola
from MI
first time and perfect for me
I advise others to try turbo intuit
I advise others to try turbo intuit
What's great about it: a good teacher I guess
What's not so great: total attention
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Longstanding problems continue - -
on February 28, 2014
Posted by: CentralCoaRick
from California
What I'd like step by step to do:
a) When I save my return to return later, I'd like to return to the same spot. Or at least have the option to do that. This has never been the case. Still isn't.
b) When I go through a long list of steps to just get to one list that has a change in it I have to go through all the lead up questions that have already been answered. SOMETIMES it shows me my previous answer by default so I just need to 'next' through. But not always and it can catch you unaware and screw things up. Please always put my prior answer in as a default. Better yet, give me a list of where to jump into the dialog, which would keep all answers leading up to that point the same as previously answered.
c) In California, there are many areas of adjustment. Why not say "Last year you adjusted xyz - do you want to revisit that this year?"
a) When I save my return to return later, I'd like to return to the same spot. Or at least have the option to do that. This has never been the case. Still isn't.
b) When I go through a long list of steps to just get to one list that has a change in it I have to go through all the lead up questions that have already been answered. SOMETIMES it shows me my previous answer by default so I just need to 'next' through. But not always and it can catch you unaware and screw things up. Please always put my prior answer in as a default. Better yet, give me a list of where to jump into the dialog, which would keep all answers leading up to that point the same as previously answered.
c) In California, there are many areas of adjustment. Why not say "Last year you adjusted xyz - do you want to revisit that this year?"
Fix these and I'll never complain again. This year.
What's great about it: Fairly good software. I've used it over 15 years now.
What's not so great: Step by step is the only way to go, but it's very clunky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long Term User
on February 28, 2014
Posted by: nolastminute
from Miami, Fl
correcting errors can be a bit of a challenge. Could be more helpful in AMT and carry forwards.
What's great about it: transfer of prior year info; maintaining information
What's not so great: errors on line items automatically input by system
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com