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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy to use
on February 28, 2014
Posted by: wonger2003
from San Jose, CA
I like it, but then I've been using it for the last ten or so years. It's fairly easy to use if you pay attention. I like the ability to download info.
What's great about it: it keeps data from prior years
What's not so great: Doesn't click through
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TT REVIEW
on February 28, 2014
Posted by: StevenB1050
from Ft Myers, FL
My overall option is that Turbo Tax is an excellent method of calculating and filing taxes. I have used it for many years.
What's great about it: importing capability of financial data
What's not so great: could not use cloud option because of significant number of brokerage transactions
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Surprise
on February 28, 2014
Posted by: omolola
from MI
first time and perfect for me
I advise others to try turbo intuit
I advise others to try turbo intuit
What's great about it: a good teacher I guess
What's not so great: total attention
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Longstanding problems continue - -
on February 28, 2014
Posted by: CentralCoaRick
from California
What I'd like step by step to do:
a) When I save my return to return later, I'd like to return to the same spot. Or at least have the option to do that. This has never been the case. Still isn't.
b) When I go through a long list of steps to just get to one list that has a change in it I have to go through all the lead up questions that have already been answered. SOMETIMES it shows me my previous answer by default so I just need to 'next' through. But not always and it can catch you unaware and screw things up. Please always put my prior answer in as a default. Better yet, give me a list of where to jump into the dialog, which would keep all answers leading up to that point the same as previously answered.
c) In California, there are many areas of adjustment. Why not say "Last year you adjusted xyz - do you want to revisit that this year?"
a) When I save my return to return later, I'd like to return to the same spot. Or at least have the option to do that. This has never been the case. Still isn't.
b) When I go through a long list of steps to just get to one list that has a change in it I have to go through all the lead up questions that have already been answered. SOMETIMES it shows me my previous answer by default so I just need to 'next' through. But not always and it can catch you unaware and screw things up. Please always put my prior answer in as a default. Better yet, give me a list of where to jump into the dialog, which would keep all answers leading up to that point the same as previously answered.
c) In California, there are many areas of adjustment. Why not say "Last year you adjusted xyz - do you want to revisit that this year?"
Fix these and I'll never complain again. This year.
What's great about it: Fairly good software. I've used it over 15 years now.
What's not so great: Step by step is the only way to go, but it's very clunky
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Long Term User
on February 28, 2014
Posted by: nolastminute
from Miami, Fl
correcting errors can be a bit of a challenge. Could be more helpful in AMT and carry forwards.
What's great about it: transfer of prior year info; maintaining information
What's not so great: errors on line items automatically input by system
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Errors in federal calculation of federal withheld!
on February 28, 2014
Posted by: drjed
from Los Angeles, CA
Had to adjust the federal withheld by about $257. The program calculated too high by $257!!!! Very scary
What's not so great: Errors in federal calculation of federal withheld!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good, not bad, I can't complain...
on February 28, 2014
Posted by: TheOldRanger
from Juneau, AK
Good step by step through the business side of the return. For a month, after I'd gotten my financial firm's tax statements and was pretty much ready to go, the program kept insisting that the
IRS and TurboTax hadn't figured out the sales tax deduction. I could, however, send a note to be notified by email when the solution had been identified and updates were ready. The notification never came. I went to the on-line help and found a suggestion that updates had to be done manually. I did that and viola, it was accomplished. What happened to the automatic updates that TurboTax used to employ? Anyways... it all worked out. I'll be using TurboTax again next year.
IRS and TurboTax hadn't figured out the sales tax deduction. I could, however, send a note to be notified by email when the solution had been identified and updates were ready. The notification never came. I went to the on-line help and found a suggestion that updates had to be done manually. I did that and viola, it was accomplished. What happened to the automatic updates that TurboTax used to employ? Anyways... it all worked out. I'll be using TurboTax again next year.
What's great about it: My first year in business and TurboTax Home & Business made it easier than I'd expected
What's not so great: I kept waiting for the state income tax/sales tax update notification that never came
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completed in one day
on February 28, 2014
Posted by: COLLievsay
from Huntsville, AR
The only real problem I experienced was since I could not e-file my state return I had to select the "No, I will file it later" choice. There should have been a choice "I elect to file by mail" so I could simply print the state return needed for filing. Instead, I had to go through several steps in order to print a state return to file by mail. My suggestion is that you add another choice to the list when having to select how to file a state return. I would have preferred to e-file, but I did not meet the qualifications.
What's great about it: The questions were easy to follow.
What's not so great: Online support was not as responsive as it was last year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com