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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Errors in federal calculation of federal withheld!
on February 28, 2014
Posted by: drjed
from Los Angeles, CA
Had to adjust the federal withheld by about $257. The program calculated too high by $257!!!! Very scary
What's not so great: Errors in federal calculation of federal withheld!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good, not bad, I can't complain...
on February 28, 2014
Posted by: TheOldRanger
from Juneau, AK
Good step by step through the business side of the return. For a month, after I'd gotten my financial firm's tax statements and was pretty much ready to go, the program kept insisting that the
IRS and TurboTax hadn't figured out the sales tax deduction. I could, however, send a note to be notified by email when the solution had been identified and updates were ready. The notification never came. I went to the on-line help and found a suggestion that updates had to be done manually. I did that and viola, it was accomplished. What happened to the automatic updates that TurboTax used to employ? Anyways... it all worked out. I'll be using TurboTax again next year.
IRS and TurboTax hadn't figured out the sales tax deduction. I could, however, send a note to be notified by email when the solution had been identified and updates were ready. The notification never came. I went to the on-line help and found a suggestion that updates had to be done manually. I did that and viola, it was accomplished. What happened to the automatic updates that TurboTax used to employ? Anyways... it all worked out. I'll be using TurboTax again next year.
What's great about it: My first year in business and TurboTax Home & Business made it easier than I'd expected
What's not so great: I kept waiting for the state income tax/sales tax update notification that never came
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completed in one day
on February 28, 2014
Posted by: COLLievsay
from Huntsville, AR
The only real problem I experienced was since I could not e-file my state return I had to select the "No, I will file it later" choice. There should have been a choice "I elect to file by mail" so I could simply print the state return needed for filing. Instead, I had to go through several steps in order to print a state return to file by mail. My suggestion is that you add another choice to the list when having to select how to file a state return. I would have preferred to e-file, but I did not meet the qualifications.
What's great about it: The questions were easy to follow.
What's not so great: Online support was not as responsive as it was last year.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax works
on February 28, 2014
Posted by: Bird6922
from Pennsylvania
It would take me much longer and would require me to read and reread instructions to do my taxes without the guidance of Turbo Tax interview method. It is especially helpful to be able to pull in data from previous year.(s). The review and opportunity to correct errors or places where entries are inconsistent is also helpful. And importantly, I have confidence in the accuracy of the calculations.
What's great about it: Interview style - you input data, TT knows where it goes but also have option to select by topic
What's not so great: Difficult to modify your data once input - must go to forms to update
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good product
on February 28, 2014
Posted by: rabbit63
from Maryland
Overall very good product. Home office business deduction was difficult to manage.
What's great about it: walks you through and lots of opportunity to review
What's not so great: calculations on home office were problematic
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Stock Transactions
on February 28, 2014
Posted by: fbill1
from Weston CT
It was difficult and time consuming to compare all my trades as the list in Turbo-tax was not alphabetical or in the same sequence as my brokers report. I had over 600 trades.
Provide an option to sort the trades or show them alphabetically so I can easily find them.
What's great about it: Auto loaded from Brokerage Firms
What's not so great: The Stock Trades are not in any sequence - Alphabetical
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
worked
on February 28, 2014
Posted by: elderlymother98
from Denver CO
Review for previous return - locked up trying to correct nickname (already taken) -- leave off next year
What's great about it: instructions and software didn't have glitches
What's not so great: printing is a little cumbersome but works ok
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Pretty good for getting your taxes done.
on February 28, 2014
Posted by: awoodenmd1
from Washington, DC
My biggest problem the last three years has been getting the percentage of my home that I rent out reflected in the percentage of the expenses for my home. I rent 75% of my house (really), but I always end up manually figuring out the 75% of the expenses. TT doesn't get that right. Otherwise, it makes it very easy to calculate my business expenses, personal deductions, etc. Really saves me a ton of money by not having an accountant do my taxes. Now, I just have my final forms reviewed by an accountant.
What's great about it: Asks the right questions
What's not so great: Doesn't always work properly
Written by a customer while visiting turbotax.intuit.com