Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2
Highly disappointed
on November 2, 2014
Posted by: Ranchmama1
from Texas
I paid for turbo tax and filed an extension until Oct 15. I got sick and could not get filed earlier and stayed up until midnight the 15th and system just shut me out. Then when tried to file in a few days I could not find my return I was in the middle of filing. So my only choice was to pay again which was higher by this time. That really stiinks. I should get reimbursed wouldn't you think?? I haved used for years.
What's great about it: Most questions easy
What's not so great: cut off date
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbotax review
on January 2, 2015
Posted by: visixz
from NY
Easier to use than 2012 version. It akes less time to complete. Form 1099-B do not mirror Fidelity brokerage reports for Proceeds from Broker and Barter Exchange transactions. Brokerage reports include Form 1099-B with Box A, B, D and E checked whereas TurboTax only include A, B, and C thereby lending to incomplete reporting.
What's great about it: easy guide
What's not so great: cannot delete any return started, cannot differentiate between several returns on imprort last year view.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Tax Return
on February 27, 2014
Posted by: Deblamp
from Collierville TN
Awesome. Good tools to help make decisions for next years return. Love it.
What's great about it: I have been using your product for the last 4 years. It is awesome. Very easy to use and helps me make good decisions .
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding
on December 27, 2014
Posted by: DrEJC
from Miami, FL
I have been using TurboTax for years. The software has made it possible for me to complete my own taxes and thus save me money while empowering me to better manage our finances. Quicken and TurboTax are must own software for all professionals.
What's great about it: Easy to use and helpful
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product!
on December 29, 2014
Posted by: taxesyuko
from Chicago, IL
Even though I don't like to do taxes Turbo Tax was such a great help. I didn't feel like an idiot when I needed help, assistance was available. Thanks so much for a great product!
What's great about it: User friendly
What's not so great: I don't like doing taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great
on January 7, 2015
Posted by: LucianoJ
from California
i have been using it for about 20 years and always i am very satisfied.
What's great about it: easy to use
What's not so great: not much
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Excellent Service
on December 18, 2014
Posted by: Scribey1
from Pembroke Pines, FL
I like TurboTax. Used it for years.
What's great about it: Great telephone support, easy computer program
What's not so great: Computer asked if I wanted to e-file long after it was too late. That confused me.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax I love ewe!!
on January 1, 2015
Posted by: bobjen293
from Cedar Hill, TX
I have used TurboTax every year for the last 8 and I am happy with it. The easy to use guided steps remind me to look for things I may overlook, as well as introducing me to online options like inputting items throughout the year in ItsDeductible Online. ID really makes the donation process simple for items and overall the ease of use of TT each year has been great!!
What's great about it: Easy to use, guided steps
What's not so great: a few items I couldn't find in ItsDeductible
Written by a customer while visiting turbotax.intuit.com