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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Hard to e-file
on April 14, 2014
Posted by: Walttucker
Simple return for 90 yr. old mother was difficult to e-file.
What's great about it: E-file questions appropriate.
What's not so great: Program kept asking to download updates.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on April 14, 2014
Posted by: FAHROONZ
Great. Makes me feel very comfortable that I am doing a good job and getting my correct returns on my taxes.
Thank you
Thank you
What's great about it: Very well done
What's not so great: none that I'm aware of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 14, 2014
Posted by: najmij
Very easy to follow with instructions/questions. Many thanks for making this a pleasure to do!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience, but a glitch....
on April 14, 2014
Posted by: Patwiddy
Twice during the process of preparing my taxes, my husband's and my income somehow got switched by the program. I only entered it once at the beginning, so I know I didn't enter it incorrectly. We are both self-employed and our 1099 income was magically switched, which caused me a lot of grief trying to figure out what happened - the amount of tax we owed increased by several thousand dollars until I found the error and corrected it.
What's great about it: Easy to go back and forth between forms and interview. Easy to navigate topics. Liked the 2-year comparisons.
What's not so great: There was a glitch with my husband's income and my income.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax comes through again!
on April 14, 2014
Posted by: karatemom92
This is about the 15th year I've used TT - LOVE it! Recommend to everyone I know.
What's great about it: Easy walk-through style
What's not so great: couldn't delete a form I didn't need
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Every year is easier
on April 14, 2014
Posted by: StarrCruise
I have been using Intuit TurboTax for almost 20 years. I appreciate the "explain this" links that have really educated me throughout the years. I also really appreciate the option of being guided through the questions, or choosing my categories. Last but not least, I love the year to previous year comparison, and the audit risk barometer at the end.
What's great about it: 1 free state and free efiles, and the "explain this" links
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
User for around 20 years
on April 14, 2014
Posted by: George1111
Only place it could be improved is suggestions for "next year" and inclusion of a warning that certain data is noit worth entering (before it is done). eg. Entry of moderate medical expenses is a wast of time, because of the several thousand dollar treshhold that needs to be met before it is used. So my suggestion is to mention the criteria FIRST, so the user does not wast time gathering and entering data that has no impact on the ultimate tax statement.
What's great about it: Easy to use and control - including "what if's"
What's not so great: Annoying that Federal e-file is included in price, but State is extra #my VA is simple - based on the Federal#
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Standard
on April 14, 2014
Posted by: Hagi
Very confident using Turbo Tax
What's great about it: Handle new situations easily
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com