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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
turbotax maxed my refund
on March 1, 2014
Posted by: njgirl
from Burlington, NJ
I have been using Turbotax Home and Business edition for many years now. Each year the program seems easier to use. I would recommend it for anyone wanting to do their taxes without paying high accountant fees.
The program has a built-in It's Deductible program to allow you to capture the most for donations to organizations. Only drawback is that I wish the program pulled over my previous year's self-business description fields, or allowed me to look back at them. Otherwise it is great!
What's great about it: Ease of walking thru sections, Built in It's Deductible
What's not so great: Wish it would pull over previous year's self business field description
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easier Than Ever
on March 1, 2014
Posted by: KJCB
from Canton Area, OH
As always, this program is complete and helpful. It gives plenty of opportunities (almost too many?) to double check your submissions for the most accurate filing. The explanations of the rules and the occasional denials of refunds are clear and straightforward. I've been an independent contractor (self employed) in multiple states, and have always used this program to file my own taxes. If you are patient enough to prepare properly, this program is the way to go.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax
on March 1, 2014
Posted by: rcsaailorman1
from Palm BeachGardens, Florida
I have been using Turbo Tax now for perhaps 20 years or so and now this one was my daughter's and she was quite happy.
What's great about it: Questions were easy to follow
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Simple and Fast!
on March 1, 2014
Posted by: KennyRN
from Detroit, MI
I love TurboTax! It has made doing taxes extremely simple. To be completely honest, I went to a tax professional place last year (one that we all have heard of). After filing my taxes through them, I decided to check out TurboTax and compare. To my surprise, my refund amount was significantly greater on TurboTax than it was from the professional. TurboTax doesn't allow you to miss a thing, including credits and deductions you may qualify for.
What's great about it: Step-by-step walkthrough, easy questions, various resources to help you find what you need
What's not so great: Can be time consuming
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 1, 2014
Posted by: Mike95
from South Milwaukee WI
Transferring data from last years returns was a handy tool to have.
What's great about it: Ease of use.
What's not so great: Difficult to make contribution to Wisconsin Endangered Resouces Fund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Okay this year
on March 1, 2014
Posted by: KBH2
from Minnesota
I have used Turbo Tax for years and I have been very satisfied with it. This year is the first time I had to actually wait to file my returns as the State forms were not completed for the State of Minnesota. This was a minor inconvenience but I expected it to be ready when I purchased the software so I was little disappointed. The data could have been calculated and entered manually but the instructions were very difficult to follow. Otherwise the product was fine. I will continue to use Turbo Tax in the future.
What's great about it: Federal Return was fast and easy
What's not so great: State return I had to wait until the end of Feb. unitl it was ready to use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great support and service!
on March 1, 2014
Posted by: Bill1504
from Detroit, Michigan
Reese was extremely helpful in identifying and resolving my issue.
What's great about it: Polite, Professional and knowledgable
What's not so great: Difficulty with unlocking my past years unfiled returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Consistent Trust
on March 1, 2014
Posted by: Who9nine
from Central Florida
My brother-in-law recommended TurboTax after our disappointment with the ultra-conservative approach of our tax guy. Once I loaded all the data (time-consuming) it has been wonderful. This is my 5th year and I keep coming back to TurboTax. They stay current with tax law which is miraculous!
I like the way the system walks me through items and catches errors I have made. It also has shown me deductions we never dreamed of. It makes e-filing easy and explains each step of the way.
The only negative for me is that they do try to sell additional services which slows the process at times.
What's great about it: Walks me through each category and is very thorough
What's not so great: Some items are difficult to find... ie. rental home income and depreciation
Written by a customer while visiting turbotax.intuit.com