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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Disappointed
on March 1, 2014
Posted by: papaloff
from Aurora, Co
When I tried to e-file, an error message said I needed to check for updates and try again. I checked for updates, downloaded updates and tried again, and again, and again, and still got the same error message saying to check for updates. Will file by mail instead, but very disappointed this year.
What's great about it: Carried information forward from returns of previous years
What's not so great: Would not allow me to e-file.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax makes it less painful
on March 1, 2014
Posted by: geterdoneright
from Ithaca, NY
Turbo Tax Home and Business makes a daunting process so much easier. It takes care of all the details. Especially with Intuit partnering with employers and financial institutions, the transfer of information is instantaneous. It's great! I actually look forward to getting it done.
What's great about it: Turbo Tax is so easy to use. It walks you through all the possibilities.
What's not so great: None
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Tax Return Viewing
on March 1, 2014
Posted by: toritocolio64
from Sacramento, Ca
I'm very happy with this years software. Very first timer friendy.
What's great about it: Great detail and numerous checks for accuracy
What's not so great: Unable to view return(s) at any certain point in the process
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My personal return
on March 1, 2014
Posted by: rcsaailorman1
from Palm BeachGardens, Florida
I have been doing this for quite some number of years now and while at first it was a little confusing I found that if you take your time and don't jump ahead if you don't have all the data it is best. Stop, gather the missing data then continue works all the time.. I should say that later this month I will be 73 years young
What's great about it: Overall I like the quesionnaire technique
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing your own taxes is totally doable!
on March 1, 2014
Posted by: IGotThis
from Mission Viejo, CA
I've been using this software program to file my taxes for a few years now, and while filing taxes is never a "fun" thing, this program makes filing my own taxes possible. It's a good feeling when I am able to complete the task successfully.
What's great about it: this program is worded very simply for the ease of use by the average person
What's not so great: it is very hard to find an answer to specific questions you have without contacting a customer service line for a fee
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completed Quickly
on March 1, 2014
Posted by: cmolson
from Plano, TX
Been using TT for years... very reliable product.
What's great about it: easy to follow step by step
What's not so great: nothing at this time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
finally
on March 1, 2014
Posted by: knktrk
from Casa Grande, AZ
guides you through without problems
What's great about it: no rocket science
What's not so great: hate that kind of work
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Allowed me to work at my pace
on March 1, 2014
Posted by: AlanCS
from Las Vegas, NV
TurboTax allows me to handle my taxes by myself, with the reliability of a professional's background
What's great about it: I was able to enter estimates, then change amounts when I received the proper forms.
What's not so great: Changing between subjects is a bit difficult. It would be nice if I were returned to where I was when I edited an item.
Written by a customer while visiting turbotax.intuit.com