turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Completed Quickly
on March 1, 2014
Posted by: cmolson
from Plano, TX
Been using TT for years... very reliable product.
What's great about it: easy to follow step by step
What's not so great: nothing at this time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
finally
on March 1, 2014
Posted by: knktrk
from Casa Grande, AZ
guides you through without problems
What's great about it: no rocket science
What's not so great: hate that kind of work
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Allowed me to work at my pace
on March 1, 2014
Posted by: AlanCS
from Las Vegas, NV
TurboTax allows me to handle my taxes by myself, with the reliability of a professional's background
What's great about it: I was able to enter estimates, then change amounts when I received the proper forms.
What's not so great: Changing between subjects is a bit difficult. It would be nice if I were returned to where I was when I edited an item.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Pleasant Process
on March 1, 2014
Posted by: Rockstar25
from DeKalb, IL
I have been filing with Turbo Tax for many years. Each year has gotten easier. More data is transferred from prior year's return. Also, enhancements take advantage of current electronic features. Great job!!
What's great about it: Ease of moving through returns.
What's not so great: None of note.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Helpful
on March 1, 2014
Posted by: Preacherman3690
from Frisco City, Alabama
The program is very helpful and steps and questions are very helpful making the pain of filing easier. Thanks
What's great about it: Choices and ability to return and navigate within program
What's not so great: Tax laws which you have nothing to do with are very complicated.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2014 Turbo Tax experiance
on March 1, 2014
Posted by: RWGtaxes
from Philadelphia PA.
I have used Turbo Tax for many years. It is very completed, however, some understanding of tax code is helpful in getting the max credit you are entitled to.
What's great about it: Easy to use
What's not so great: Could ask additional questions for additional refunds
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Taxtime Easier
on March 1, 2014
Posted by: Kaysie67
from Onalaska, WI
All in all this is a great program! I found it difficult to return to areas (forgot a couple deductions) without having to go through the entire question area (specifically home office).
What's great about it: Nice walkthroughs, orderly
What's not so great: Not easy to find place to return if deduction forgotten
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
A Great Help
on March 1, 2014
Posted by: LFJ51
from Mahomet, IL
I have been a happy TurboTax user for years. Now that I am retired and different types of income I find it even more useful.
What's great about it: As a retired educator now consulting it helped me greatly in figuring out how to claim my income and expenses.
What's not so great: Not every situation can be anticipated but even then there was much online help.
Written by a customer while visiting turbotax.intuit.com
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