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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Steep startup , but good results.
on March 1, 2014
Posted by: JohnS530
from Northern California
For a program that is written by the same company as Quicken, I am surprised at just how little you can import from quicken. I primarily bought this to import my decades of info from Quicken into TT. I have a ton of very custom reports that basically produce my Tax Returns in report form each year for my accountant. This year I decided to try TurboTax. I found the questions easy, and the organization good. There was nice ways to fix mistakes as you went. I only got about 50% of my data to import properly. Lots of issues with Schedule C Business data. I ended up entering most by hand. The result was good though. I got it all in, got through the miles of questions, and everything is filed. I hope next year goes smoother.
What's great about it: Lots of easy questions to answer.
What's not so great: Imports only about 50% of quicken stuff.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 1, 2014
Posted by: Stelladog
from San Jose, Ca
need to simplify inventory, cost of good, and supplies.
Not always clear, what is needed.
Not always clear, what is needed.
What's great about it: Save Money
What's not so great: Need help understanding IRAs & Roth's tax structure
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
You need better QA
on March 1, 2014
Posted by: Lisa338
from Austin TX
This is not the first time I've found bugs in your software - last time it cost me a lot of money. This time I was able to manually enter the donations (ItsDeductible import was broken#. I have absolutely zero confidence in the communities and don't understand the point of using them, If I wanted advice from non-experts I would just ask my friends. One of the two questions I posted this year got a half-answer from someone who obviously had never used the software #yet labeled a "turboxtax expert") - pointless. Please invest more in your quality assurance department - the public is counting on this to be accurate and your accuracy guarantee doesn't pay much.
What's great about it: friendly customer service
What's not so great: found another bug in the software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Hope its right
on March 1, 2014
Posted by: tessasmom
from Milwaukee WI
Some explanations not complete enough.
What's great about it: easy to follw if you have the right info
What's not so great: Some areas difficult to inderstand
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 1, 2014
Posted by: leewyatt
from Durango CO.
Thank you for making me feel secure!
What's great about it: So easy my 14 year old could do it!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Taxes made easy
on March 1, 2014
Posted by: heyvendinglady
from Woodbury, Mn
I have always prepared our taxes... I used to have to read all the literature and publications associated with specific forms... I'm now trusting that TurboTax has got all those loose ends covered.
What's great about it: No more heavy reading of tax publications!!!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Gets the job done
on March 1, 2014
Posted by: Bill770in914
from Peekskill, NY
Great product for the price, gets the job done, easy to navigate but some times over documents compared to IRS Forms.
What's great about it: easy to navigate, good value
What's not so great: some things over document
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax!
on March 1, 2014
Posted by: kacee412
from Los Angeles, CA
I love Turbo Tax, I have used it since 2006. It is a fabulous product. Takes the stress out of filing your taxes
What's great about it: So easy to do
What's not so great: none
Written by a customer while visiting turbotax.intuit.com