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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Maine income tax return
on March 2, 2014
Posted by: c2edwards
from Maine
Over the years I have been pleased with the ease of using Turbo Tax until this year.
My e-filed return to the State of Maine was "accepted" but my refund is being withheld up to 12 weeks pending manual review by a tax examiner. I feel Turbo Tax had a problem with Schedule PTFC and as a result my refund is being held up.
I feel Turbo Tax should refund my state e-filing fee. I would have done better mailing a hard copy to the State of Maine for the cost of the stamp. Next year I will mail my state return.
What's great about it: easy to transfer data from Fed return to Maine
What's not so great: problem with Schedule PTFC in Maine
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
DONE!
on March 2, 2014
Posted by: CurvesGirlLinda
from Canton, GA
Simple questions walked me through every scenario. I own a small business and even my 1099s and W-2s are DONE!
What's great about it: Simple questions walked me through every scenario.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Quick and easy
on March 2, 2014
Posted by: bfregon
from Sleepy Hollow, IL
I've been using Turbo Tax for several years and would recommend it to personal or business owners
What's great about it: Very fast and I feel it was thorough
What's not so great: The software is a tiny big laggy, but nothing major
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I Wish I Could Have Gotten a Refund
on March 2, 2014
Posted by: Bones70
from Greenbelt, MD
I was hoping to have some financial relief, in the way of a refund, after having a pipe burst and flood damage in my home during 2013. Unfortunately, I could not qualify for that based on the questions I answered. Now I have to pay MORE taxes on top of the home damages I'm still paying for.
What's great about it: It helped me navigate most of the complicated situations.
What's not so great: Some questions were confusing and I'm not even sure if I answered them right. I ended up having to pay MORE taxes!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
farmers beware
on March 2, 2014
Posted by: farmersb
from belen nm
if you are a farmer and do not pay quarterly estimated taxes, then watch out. the package does not take this into account and will always charge you a penalty. thus you can not efile and must mail in your returns.
What's great about it: many good pros, thorough step by step, very useful
What's not so great: not for farmers that do not pay estimated tax
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Filing Taxes Made Easy
on March 2, 2014
Posted by: AminB
from Cordova, TN
I have been using Turbo Tax for over 10 years, it is a great product, covers all scenarios and simplifies filing tax returns. The only thing I have noticed that requires improvement is state returns, some times the questions asked in state returns are vague and confusing and requires some basic understanding of state taxes. I had to refer to the instruction manual of state return to be able to complete the return properly. I believe this stems from the fact that each states tax scenario if different. I am pretty sure Turbo Tax will address this issue and get it corrected. Enjoyed the experience!!!
What's great about it: easy, covers all tax scenarios
What's not so great: needs improvement with State returns
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My thoughts on Turbo Tax 2013
on March 2, 2014
Posted by: GrandpaFarnham
from Orlando, FL
I've used Turbo Tax since 1987. I bought it when my accountant told me I owed money on my taxes. I entered my own results in Turbo Tax and found that I was receiving a refund because Turbo Tax asked questions my accountant did not.
What's great about it: Easy to use just follow the quide, I like the full tax review to make sure I've not made any mistakes.
What's not so great: Sometimes the Help search capabilties are limited you need additional Query capabilities
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax filing
on March 2, 2014
Posted by: Jimaul
Have done for past 4 years. Will do so in future
What's great about it: easy, cheaper, do at home, e-filing, state included, calculations done,
What's not so great: Not sure
Written by a customer while visiting turbotax.intuit.com