Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Make taxes less stressful
on April 14, 2014
Posted by: anlielhe
As one of the self employed, tax time is always a stressful event if I do it myself and super expensive if someone else does it. This is the third year I have used Turbo tax and it has taken the stress out of the process and I save a ton of money. there has never been a question, problem or mistake on the return.
What's great about it: Easy to follow and complete
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Seems like I have this problem every year. e-file Federal works fine. Then I want to print and mail-in my State return and it's just not clear how to get this done. I finally gave up this year and e-filed as I was down to the deadline. Not good.
What's great about it: Complete set of records printed
What's not so great: Printing state return for mail-in is always a problem
The 2013 Home and Business is better than 2012. No glitches this year. The help was more clear and unprompted explanations -- such as you do not qualify for an IRA tax deduction because... -- were timely and relevant. My tax year was a perfect storm in 2013, yet TurboTax left me feeling more confident and less stressed than prior years.
I have used this product in the past and have been highly satisfied. This year there was a glitch with a lot of TA needed to make it work. Although the tech person was helpful and patient, this was not how I wanted to spend my afternoon. I will be grateful if the company solves this issue before next year!
What's great about it: Good step by step review and checking
What's not so great: Could not submit-spend hours researching and getting technical assistance