turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3 out of 5
3
under expectations
on April 14, 2014
Posted by: ElCapitanUno
Tried the online version and found it woefully inadequate. Wasn't able to use the forms version of the program. This was not made clear at a time of sale, that one was buying an stripped down version.
Was pleased though that I could get a refund and switched to downloaded version.
That version functioned adequately but it was sometimes difficult to find the correct place to make a change. Links between the form and the input sheet were sometimes missing.
What's not so great: slightly inferior to prior years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
thank you!
on April 14, 2014
Posted by: begr8full
I am so glad my sister recommended I do this. I divorced last year and my husband used to do the taxes for both our businesses. I feel now I should have used this all along. He missed so many things that I now see I could have written off all these years. Freedom and change is what this is all about
What's great about it: Easy to enter information, excellent at digging for all my deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Charged
on April 14, 2014
Posted by: 82vet
Have tried another app, but always come back to Turbo
What's great about it: user friendly as always
What's not so great: hard to interpret errors without researching
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Almost excellent
on April 14, 2014
Posted by: SFGreg
Each year, TurboTax seems to do some things better and other things not as well as the year before.
This year, the step-by-step felt much clearer. But finding a particular spot you want to return to seems much more difficult until I learned to Search for the topic.
However, once in the Search for topic function, the suggested steps didn't always line up with button and menu labels. I suspect this has to do with different parts of the software being finished at different times.
What's great about it: Easy to follow
What's not so great: Harder to backtrack
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
PapaNorm
on April 14, 2014
Posted by: PapaNorm
Could not efile my return with an error on a W-2 generated by my employer. I had to enter a zero for my medicare tax withheld even though an apparent error was on the form. Hope it doesn't affect my return.
What's great about it: Great guide; easy to use even with a business
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to Use
on April 14, 2014
Posted by: roehlr
Turbo Tax is easy to use and guides you through all tax areas efficiently. This is the 6th year that I've used Turbo Tax. Prior to that, I did my own taxes. Turbo Tax helps me get the job done more quickly and with less outside research because it takes me right to the Q & A help if I need it.
What's great about it: Turbo Tax guides you through every tax area efficiently.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2013 Turbotax
on April 14, 2014
Posted by: ainesrose
This year's Turbotax was the easiest to use. Everything was clear and easy to access
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Long-time User of Turbo Tax
on April 14, 2014
Posted by: JonRey
Turbo Tax is just an easy tool to handle the complicated tax code and filing! I formerly did all by hand calculations for years.
What's great about it: Steps me through first time - then allows me to choose what to reopen.
Written by a customer while visiting turbotax.intuit.com
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