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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Turbo Great
on March 2, 2014
Posted by: Pat007
from Southwest Virginia
I will use the software again next year because of the expense of having taxes done and it will be faster next year since I may know what I am doing now. Ha ha
What's great about it: It was easier to use by asking many important questions
What's not so great: It took me awhile to complete my taxes because it was my first time using software.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
raefund
on March 2, 2014
Posted by: hotvanila
from Columbus, GA
Good for directing through complex IRS questions. Simplifies complexities of IRS.
What's great about it: Asked all the right questions
What's not so great: Not sure by questions if I've done everything right.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
8th year using TurboTax
on March 2, 2014
Posted by: rv1328
from Traverse City, MI
a quick overview of the differences between IRA, Roth IRA and 401k's would be helpful. I mistakenly answered a IRA question and sent myself into a tailspin all week wondering if I'd have to amend previous years. Turns out I just misinterpreted the question!
Suggestion: when you ask if there were contributions to a traditional or Roth IRA - put a big note that you do NOT include any contributions through a 401k. That would have saved me a week of worry until I could get back to the return.
Suggestion: when you ask if there were contributions to a traditional or Roth IRA - put a big note that you do NOT include any contributions through a 401k. That would have saved me a week of worry until I could get back to the return.
What's great about it: ease of use
What's not so great: need better explanation of retirement-related transactions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Needs work
on March 2, 2014
Posted by: KentuckyJoe
from Kentucky
Dealing with capital gains, ordinary gains, and publicly traded LLCs with complicated depreciation issues was not easy.
What's great about it: Great on simple stuff
What's not so great: Even Home and Business isn't great with complicated issues
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Simple and Fast!
on March 2, 2014
Posted by: brianho
from Texas
After many years of using Turbo Tax, this is another great job by them. Simple and Easy to Use. Thanks!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on March 2, 2014
Posted by: Rue1
from St Louis, MO
I have used many tools to prepare taxes and I still think used TurboTax is the simplest. I have used TurboTax for over 10 years.
What's great about it: ease of use
What's not so great: not enough information to understand deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Super Product!
on March 2, 2014
Posted by: Allisandro
from Murray KY
One of the most timesaving features is the transfering if information from the previous year to the current year!
What's great about it: Turbo Tax ia aimply the best software out there in making the very distastful task of tax time into a very simple task!
What's not so great: Other than having to pay this year I cant think of a single thing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
clear step-by-step guidance
on March 2, 2014
Posted by: thomas20
from San Francisco, CA
Clear instructions throughout the process.
A few user-interface changes would simply user experience:
Allowing users to sort lists would make TurboTax easier to use. E.g., allow sorting lists alphabetically, e.g., names of charities, to aid reusing names from prior years.
Another example: Dividend Income Summary screen lists values are listed by "Broker or Payer" -- some payers list individual fund names separately, so they appear scattered throughout the list, making it difficult to check one 1099-DIV form at a time (which includes all the funds from a single payer, even if listed as separate items). It would help to have a way to group the funds by payer, i.e., as they appear together on a 1099-DIV. This should be available automatically from 1099-DIV information imported from the payer via the internet.
After importing multiple 1099-DIV forms, TurboTax asks for the state that paid tax exempt dividends. The dialog lists the name of the fund but not the firm from which it was imported. Different firms can have similar names for tax-free funds. So this makes it difficult to be sure which fund the dialog is asking about.
The "Tell Us More About Your Exempt Dividends" asks for dollar amounts for each state. Payers send a form listing percentage of dividends from each state. To simplify entry, provide an option to enter percentage rather than dollar amount. Also the "More Than One State" menu item would be clearer as "Other States" or "Remaining States".
Similarly, provide a percentage option for "Enter U.S. Government Interest" for the amount of dividend that is interest from US Govt.
Similarly, provide a percentage option for "Enter U.S. Government Interest" for the amount of dividend that is interest from US Govt.
These sorting and percentage calculation tasks are tedious for users, and possibly lead to mistaken entries. But easy for computers. That TurboTax doesn't provide such user aids is a minor annoyance on an otherwise very helpful product.
What's great about it: easy-to-follow process
What's not so great: long lists of items, such as charities, are tedious to navigate
Written by a customer while visiting turbotax.intuit.com