Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 2, 2014
Posted by: Rothschild
from Louisville, KY
Escellent program, even at 94, your instructions and answering your questions are easy to follow. . I am using TurboTax since its inception. Before I prepared my own returns. It is a terrific help, as we enter the senior years; all we have to do is to enter the correct numbers without having to make calculations. Before filing, I review my entries to be sure that there are no typos.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Form 2555 Page 3
on March 2, 2014
Posted by: Boris4858
from Amelia Island Florida
Error stated that form 2555 Page 3 shoud be blank but I could not make it blank
What's great about it: Overal a very good experiance
What's not so great: One form was a problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT 2013
on March 2, 2014
Posted by: DavidSanDiego
from San Diego
Have used TurboTax for many years. What a great program!
What's great about it: Easy, comprehensive, fast
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Refund
on March 2, 2014
Posted by: RichardsOwn
from Albuquerque, NM
Thanks. Made the process smooth and easy, even for a small home business.
What's great about it: Very easy to follow guidance
What's not so great: can't think of any
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent as always
on March 2, 2014
Posted by: overnightpoet
from Westminster, CO
I have used TT for many years and it continues to impress year after year
What's great about it: clear. easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated Tax Prep Made Easy
on March 2, 2014
Posted by: TAJO
from Wisconsin
My family has multiple W2s, multiple self-owned businesses, kids and a house, so Turbo Tax helps keep us get through everything and usually rewards us with a sizable deduction. We are confident in the product and have used it for many years now. We appreciate that it cooperates with It's Deductible.com. An improvement might be for the program to remember which sections are applicable year after year and ask an overall question if that section applies rather than answering each specific question with a "no" every year (we don't own a farm or have foreign taxes for example). We'll continue to use the product for the foreseeable future.
What's great about it: Easy to navigate, easy to understand, refund amount tracker up on top
What's not so great: Sometimes a lot of inapplicable questions
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 2, 2014
Posted by: difficult7
from Philadelphia
Too far to much time. Perhaps allow client to go directly to a form, Difficult to find deductions for home child care deduction.
What's great about it: Very though
What's not so great: Difficult to find child care deduction and home deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A little Dissapointed
on March 2, 2014
Posted by: opencrct
from Ohio
over all turbo tax has been the best, and i have used it for years, every year. I have had some problems getting answers to how to handle some items and that has been a little discouraging, but this year as an Ohio small business owner and the new tax deduction made available, needed to have a lot of guidance and Turbo Tax failed miserably in helping there. I hope next year this is corrected.
What's great about it: a large time saver : helpful in asking about things that might have been missed.
What's not so great: no real help with getting answers to how to handle certain items: hard to go back and forth through items for changes
Written by a customer while visiting turbotax.intuit.com