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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Good but sometimes frustrating
on April 14, 2014
Posted by: KinginDC
I have used Turbo Tax off and on for many years. Overall I find it easy to use and helpful, and will continue to use it, but as I have gotten older and more complicated, I have found it less perfect. On foreign related income it is less useful, and I had to do additional research to answer my problem. This biggest additional problem I had this year was with the update process which didn't run as smoothly or completely as before.
What's great about it: Easy to use, helpful
What's not so great: Updating and filing challenges, not so helpful with foreign related issues
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awsome as always
on April 14, 2014
Posted by: THOMAJOHN
I've used Turbo Tax for as long as I can remember. Most likely from the first year it was available. I know what to expect each year and can easily follow the interview process. I can't imagine using any other software or service to prepare my income taxes each year.
What's great about it: Easy to use
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on April 14, 2014
Posted by: Chienfou
Once again, this has been a pretty painless process and it was done in a short amount of time. I especially like that I can import last years information at the click of a mouse.
What's great about it: step by step instructions
What's not so great: wish the state e-file charge was included...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
jmr1972
on April 14, 2014
Posted by: jmr1972
Turbo tax is the most awesome program for finishing your taxes completely. Step by step instruction and areas covered you don't realize will help you get the best return. Just a great way to complete your taxes yourself at your own time & pace. Upon completing, pat yourself on the back for a job well done with the Turbo Tax professionals!!
What's great about it: Ease of use
What's not so great: None, none, none!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Very frustrating.
on April 14, 2014
Posted by: Clydesdale
Terrible this time
What's not so great: Would not go to print. Kept repeating "print preview"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy
on April 14, 2014
Posted by: Kurty1
Not good with the computer?...no problem. Everything is clear and there is HELP & FAQs at your fingertips..... a must try for this product...
What's great about it: Very clear and simple to work with/through..
What's not so great: ..If you are familiar with a computer..there are NO CONS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
One Major Problem Area-State Tax Entry
on April 14, 2014
Posted by: Morgalu33
Have used TurboTax for years and generally find it to be worth the money. However, this year's transfer of information from my 2012 return correctly put the amount in the question/answer worksheet, but did not carry this over to the final 1040. Judging by the number of queries about this, it seems to be an unresolved problem, not a matter of misunderstanding the state tax calculation. The workaround to enter the correct amount in the worksheet is not a problem--it's the transfer of the information to the final return that is. If I'm audited, it's on TurboTax'es dime, so to speak!
What's great about it: None
What's not so great: Unable to override TurboTax and manually enter the correct amount for state tax refund on line 10 of the 1040.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
UNSURE - JURY STILL OUT
on April 14, 2014
Posted by: CASSB45
from MARYLAND
NOT ENOUGH EXPLANATION ON HOW TO CALCULATE CERTAIN DEPRECIATABLE ASSETS I.E. CAR - WAS POOR.
What's not so great: THE ADJUSTED BASIS ON CAR TRADE IN
Written by a customer while visiting turbotax.intuit.com