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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I Did It!
on April 14, 2014
Posted by: bentley454
from Freedom, WY
Need to put a bullet list of what items are coming up. That way you don't have to go back and change where you put a number.
What's great about it: The lay out of items.
What's not so great: Not knowing what was next.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy DIY
on April 14, 2014
Posted by: BD001
from Louisiana
Easy to enter all info. Easy to file. Great product.
What's great about it: Inexpensive
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 14, 2014
Posted by: Carol29
from Independence, KY
Very helpful
What's not so great: Doesn't hold onto the answers from previous entries when going into sections multiple times.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
gets better every year
on April 14, 2014
Posted by: scpanish
from NH
TT Home & Biz is quite a good program for the money. There are a few awkwardnesses - one should be able to specify each form of state tax that is paid and deducted. Some things are hard to find - captal loss.
Other things should be available w/o going through interview and are not - like closing out a business, which is only in the interview.
Other things should be available w/o going through interview and are not - like closing out a business, which is only in the interview.
Basicly, it's pretty good, and I no longer find obvious bugs.
What's great about it: very complete
What's not so great: NH State process a bit awkward
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always simplifying the complex
on April 14, 2014
Posted by: Derek1106
from Atlanta, GA
I love turbotax and would most certainly have to pay big $$ to hire a CPA for my taxes if it didn't exist. I've tried other software packages too but none compare. I have used TT now for 7 straight years and wouldn't consider anything else. The biggest weakness is with multiple state returns. Every year, I have the same problem - the software wants to assign some of my wife's business income to the other states, where only some of my income (as denoted on the w2s) should apply. This year, for example, it did it for the OH non-resident return and it took lots of trial and effort to figure out how to fix it. The worst part is that had I not dealt with the problem in previous years, I might not have even noticed ... and then ended up paying additional taxes to OH incorrectly. Anyway, my situation is probably unique as I regularly have 6-9 state returns I have to complete. That said, it seems odd that TT gets all the other complicated stuff right but not this one. Regardless, I'll still use it, 100% for sure, next year. Will just have to navigate the multiple state returns very carefully.
What's great about it: Ease of use, step-by-step walk through, provides confidence
What's not so great: Multiple state returns are not as seamless (and never have been) as rest of app
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great but one snag
on April 14, 2014
Posted by: LarryLikesIt
from Casa Grande, AZ
Cannot ever understand exactly what line item needs attention when an error is found. I wanted to e-file but after going through the same circle over and over of trying to figure out what my last error was before it would file. I kept winding back in the same place, I finally gave up and decided to print and mail. Great program but that one thing just befuddles me.
What's not so great: Cannot ever understand exactly what line item needs attention when an error is found.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy to use, very accurtate
on April 14, 2014
Posted by: djminor
from cleveland, oh
another great year using turbotax
What's great about it: thorough service
What's not so great: you may need to do a bit of math before you start
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
step by step
on April 14, 2014
Posted by: sludge1
from akron ohio
It is helpful that they take you through each topic and ask if you have any thing to enter in that area. some things i would not have thought of if turbo tax had not brought them up
What's great about it: it takes you step by step through the process.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com