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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
very good; minor problems
on March 4, 2014
Posted by: joinoly
from Olympia, WA
This is the best tax software I have used.
There are two minor errors I encountered:
third quarter estimated taxes payment area does not allow an entry;
a mysterious "asset type" for depreciation is required in review.
There are two minor errors I encountered:
third quarter estimated taxes payment area does not allow an entry;
a mysterious "asset type" for depreciation is required in review.
What's great about it: ease of use and quickness
What's not so great: minor errors in program
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 4, 2014
Posted by: bdd28516
from North Carolina
Turbo Tax Home & Business software worked great! The only thing I would change is a little more explanation and details on examples as to certain tax questions. It's hard to list all things that are exempt and nonexempt, but it would help. Other than that I was well pleased with simplicity of most of the Turbo Tax software. It's good knowing next year tax returns will go smooth with Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great answers
on March 4, 2014
Posted by: ednavareyna
from Live Oak, TX
I have used turbo tax for many years and i don't have any complaints. i love it! I will continue using it until they do away with the IRS as we know it, which is forever! Thanks again, keep up the good work. From a loyal customer, Eduardo. Thanks, thanks, thanks.
What's great about it: chat with experts at turbotax
What's not so great: my printer garbled characters
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Maybe the Poorest Turbo Tax in Years
on March 4, 2014
Posted by: dick2322
from Dayton, OH
I found TT Home & Business to be far more difficult to negotiate than in past TT products. Most of the time the "we will lead you through" approach was a farce. It just added extra steps to taking you to "enter it yourself" pages. The product area I used to input Farm Rental Income changed from last year. (you could have put a note on page to that effect). The area that I needed to input 1099G information kept taking me to the wrong form. I had to "force" TT to the correct area. Lastly, there are some tax reductions or write-downs for CRP $$ if you are on Social Security. TT didn't have a clue and completely skipped this write-off.
On the whole - I didn't have as much faith in TT knowing what it was doing as I have in the past. I spent many long hours researching the correct way to enter some items on IRS web site.
What's great about it: It seemed to add correctly.
What's not so great: Software doesn't know all tax law.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
just phenomenal
on March 4, 2014
Posted by: SmittenK
from Danielson, CT
BUT...Turbo Tax made everything RIGHT!
Outstanding Customer Service..
Fantastic Product...
Loyal user for 15+ years..
Would not want to be without TURBOTAX!
THE BEST! *****
Fantastic Product...
Loyal user for 15+ years..
Would not want to be without TURBOTAX!
THE BEST! *****
What's great about it: ease of use...thinks of everything
What's not so great: recd outdated cdrom at retail store this year...
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 4, 2014
Posted by: Hyacinth
from Wilmington, NC
State return should be included in this price. Love how easy it was to do my taxes. Thanks,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent program
on March 4, 2014
Posted by: MargiG
from Sacramento CA
Very easy to use .. have been using for last 3 years and absolutely awesome!
What's great about it: Breezed through
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014 income taxes finished
on March 4, 2014
Posted by: mynameisearl201
from Janesville, WI
Good product relatively inexpensive
What's great about it: Familiar and consistent
What's not so great: can't think of anything
Written by a customer while visiting turbotax.intuit.com