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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Steadfast as always
on April 14, 2014
Posted by: jonincs
I have been using computer-assisted tax preparation since 1989. Even with my 50+forms, TurboTax makes it relatively easy to prepare and file. I enter spreadsheet data manually by choice, although I track most of it with Quicken. I filed an amended return (for 2012) earlier this year; it could have been a little clearer how to do so with TurboTax-- I wasted some time redoing parts. But it did work out in the end.
What's great about it: Allows both manual and guided entries
What's not so great: Sometimes difficult to flip between forms
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
You keep making it harder
on April 14, 2014
Posted by: jettibus
This software is getting harder to use. I had to search for SEP retirement contributions. I went through the whole long Easy Step and never came across it. It wanted to know how much of my pension payments were RMD. How would I know? I don't think that applies to regular payments from a pension plan. I was never asked that in any previous years. we bought a new car and traded in the old one this tax year. in previous years Turbo-tax had all the old car info it needed. Not this year. I had to go look up old tax returns and the depreciation tables to give it numbers. I was frustrated to say the least.
What's great about it: It's familiar. I can import my previous returns. The automatic downloads for some companys works
What's not so great: Only Home and business has Schedule C! Way more than I need for one man shop.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Love TurboTax But
on April 14, 2014
Posted by: SteveinRaleigh
Need to be able to enter Charities' addresses at the same time as contribution, pretty sure that was how it was last year.
What's great about it: Most everything
What's not so great: Charity address input
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
SOOOO SIMPLE
on April 14, 2014
Posted by: bouncergirl80
I SO LOVED this! great product.
i will use again!!
i will use again!!
What's great about it: simple, easy, surprised me
What's not so great: all the little add ons
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Harder than Prior Years
on April 14, 2014
Posted by: Windblown
I have used TurboTax for over fifteen years. This version is the most difficult to use. I found setting up deprecation difficult to use compared to prior years. Also, I don't like the way it prints. In fact, it wouldn't print at all to my printer.
What's great about it: Turbotax transfers data from one year to next
What's not so great: Hard to print....difficulty with depreciation
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
complicated taxes clarified
on April 14, 2014
Posted by: Turbodoug
Be up front with the cost. It should be less than taking my information to CPA and having them done for me since I'm doing the labor myself and paying for the software. Be sure to clarify terms each year in the investment portions and explain what is being asked for in the review. It doesn't allow me to look at details to see what the question and answers may have been covered in the review or checking for errors.
What's great about it: It was very easy and guided me through the steps I needed.
What's not so great: their always seems to be a hidden fee. in my case the state e-file fee. So I thought I was saving money, but didn't.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
good for an unavoidable job
on April 14, 2014
Posted by: JewelBarlow
The overall program worked great. The down side was that it did not recognize my return from last year even though it was done with the same product version (home and business) and I put it in the same folders into which I saved copies of the new return. This was disappointing as it led to a considerable amount of repetitive entry work for me. I can only guess that I needed to have it in the standard place ( i.e. username/MyDocuments/turbotax...). I like to keep my tax documents on a removable drive so that they are not being carried around with my computer so they are in a non-standard place. In any case I hope that next year the program does not fail to collect the information from this year's filing and hopefully see the earlier years as well.
What's great about it: Excellent help messages well presented without breaking the stream
What's not so great: Did not collect my last year's return although it was done with the same program and names
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Good
on April 14, 2014
Posted by: viperman
The buying and selling of vehicles could be greatly improved. It does not explain it well.
What's great about it: Ease of use
What's not so great: Improve areas
Written by a customer while visiting turbotax.intuit.com