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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 5, 2014
Posted by: Wally01
from Crystal River, Fl
Everything went well this year even with the changes. I will use it again next year.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Always trustworthy and fast returns
on March 5, 2014
Posted by: kcmelton
from Concord, NC
Have always used TurboTax and enjoyed the fast returns and ease of doing taxes with the help of turbo tax at home
What's great about it: trustworthy
What's not so great: can be tedious but WAY less tedious than paper filing
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 5, 2014
Posted by: DougHM
from Frisco, TX
The 2013 product was a substantial improvement over earlier years - or I am becoming more comfortable with TTax.
What's great about it: I have a Masters Degree in Computer Science but need to be spoon-fed on any instructions. Excellent logic sequence.
What's not so great: Yesterday I had 12 errors (you said). None today (I corrected nothing).???
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A real bargain!
on March 5, 2014
Posted by: Cosmotoo
from Vermont
We've use TurboTax for years and really like the ease of use. We are still spending far less on tax prep costs than we did 15 years ago and doing our taxes faster.
Our main complaint is the itemized charitable donations section. We wish the program saved the alpha sort. Keeping the list in order entered is difficult to maneuver. Also please add a button at the top of the list to enter a new charity. I hate having to scroll down to the bottom of the list every time to enter a new charity - either that or refresh the screen at the bottom not the top. This could be much easier to use!!!
Our main complaint is the itemized charitable donations section. We wish the program saved the alpha sort. Keeping the list in order entered is difficult to maneuver. Also please add a button at the top of the list to enter a new charity. I hate having to scroll down to the bottom of the list every time to enter a new charity - either that or refresh the screen at the bottom not the top. This could be much easier to use!!!
What's great about it: Easy to use. Saves us lots of money on tax prep fees.
What's not so great: Need to make itemized donations easier.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TT Home & Business
on March 5, 2014
Posted by: AKfisherman
from St. Mary's, AK
I own a commercial fishing business and have been using TT Home & Business to complete my taxes. This is an excellent product and very easy to use. The questions asked make it easy for me to complete Schedule C as well as assets and depreciation. I'll be using TT products in the future.
What's great about it: ease of use, e-file capability
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
State Return
on March 5, 2014
Posted by: Tom1364
from Parkland, FL
I think the software this year wasn't up to snuff. It keeps trying to sell a FL state tax return. Previous years didn't have this problem. Also the software got stuck on the review cycle and continually circled back to analysis after summary. It seemed like it was being persistent on selling the audit product and state product this year. This could easy confuse anyone who just started using the product this year. I've used it over 10 years and even I had to double check everything.
What's great about it: Easy
What's not so great: Get stuck on review and insisted on filing a FL state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YEARS OF SURVICE
on March 5, 2014
Posted by: JOEFCAPECORAL
from CAPE CORAL, FLORIDA
I have used Turbo Tax for the past 12 years and have experience of other software--
I KEEP BUYING TURBO TAX--AND I WILL NOT CHANGE
I KEEP BUYING TURBO TAX--AND I WILL NOT CHANGE
PERSONAL AND BUSINESS PROCESS IS SIMPLE AND DIRECT
What's great about it: EASY; DETAILED; SAFE
What's not so great: ?????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on March 5, 2014
Posted by: Martythewriter
from Homestead, Fl
I've been using turbo tax from the very first time it was available - many, many years ago. Great program. I will continue to use it until I no longer have to file taxes (hopefully I'll be in heaven)!
What's great about it: Fast and Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com