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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
State Return
on March 5, 2014
Posted by: Tom1364
from Parkland, FL
I think the software this year wasn't up to snuff. It keeps trying to sell a FL state tax return. Previous years didn't have this problem. Also the software got stuck on the review cycle and continually circled back to analysis after summary. It seemed like it was being persistent on selling the audit product and state product this year. This could easy confuse anyone who just started using the product this year. I've used it over 10 years and even I had to double check everything.
What's great about it: Easy
What's not so great: Get stuck on review and insisted on filing a FL state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
YEARS OF SURVICE
on March 5, 2014
Posted by: JOEFCAPECORAL
from CAPE CORAL, FLORIDA
I have used Turbo Tax for the past 12 years and have experience of other software--
I KEEP BUYING TURBO TAX--AND I WILL NOT CHANGE
I KEEP BUYING TURBO TAX--AND I WILL NOT CHANGE
PERSONAL AND BUSINESS PROCESS IS SIMPLE AND DIRECT
What's great about it: EASY; DETAILED; SAFE
What's not so great: ?????
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Long time user
on March 5, 2014
Posted by: Martythewriter
from Homestead, Fl
I've been using turbo tax from the very first time it was available - many, many years ago. Great program. I will continue to use it until I no longer have to file taxes (hopefully I'll be in heaven)!
What's great about it: Fast and Easy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Refund is Filed!!!
on March 5, 2014
Posted by: TurboTaxQuickly
from San Diego, CA
Turbo Tax Home & Business was quick and easy. I was able to easily enter in all of my information and complete my taxes in a timely manner. They covered everything! Till next year!
What's great about it: Quick and easy.
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 5, 2014
Posted by: Farmer234
from Florida
I have used TurboTax for the last several years. The program does not transfer all pertinent information from year to year. This year it was vehicle information.
There is now way to access forms that were omitted from the program. I have a farm and use fuel in off road vehicles the form is not available for the tax credit in this program.
There is now way to access forms that were omitted from the program. I have a farm and use fuel in off road vehicles the form is not available for the tax credit in this program.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
easy
on March 5, 2014
Posted by: jrbrown
from Sunray, TX
i like it used it for several years
What's great about it: walk thru
What's not so great: needs to be faster
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wowed Us Again Aslways
on March 5, 2014
Posted by: Buckeye4ever
from Wildwood, MO
We have used Turbo Tax for many years and it has always been relatively straight forward to use. There are some areas, especially the state sales tax area, that are confusing and not a lot of assistance is available. However, overall, we are and will remain loyal users. We have recommended Turbo Tax to many family members and friends.
What's great about it: As in previous years, walk through was painless and thorough.
What's not so great: Leaving and coming back at a later time is a little difficult.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Forever Easy
on March 5, 2014
Posted by: Steven1111
from Fairfax, VA
I have used Turbo Tax for over 20 years and it has never been easier. I always get the Audit Defense just in case. A wonderful product I tell everyone to use.
What's great about it: Ease of use
What's not so great: getting to a specific area
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com