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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Best there is!
on March 5, 2014
Posted by: messy4
from Moundsville, WV
I had problems in this section: royalties and rents. I had 1 rent and 2 royalties that came from the same piece of property. Unoccupied land that had a gas pipeline rightaway run through it in 2013 and there were 2 other gas companies paying me royalties on gas wells, all on the same 100 acres!
Well, your people helped me through it, but it would be nice if next years edition of Turbo tax provided instructions.
Overall, I still love Turbo Tax,
Well, your people helped me through it, but it would be nice if next years edition of Turbo tax provided instructions.
Overall, I still love Turbo Tax,
What's great about it: Excellent help and explanations
What's not so great: You need to have better instructions in rents and royalties.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
The BEST
on March 5, 2014
Posted by: Smitty57
from College Station TX
I have used this software for at least 6 years and highly recommend it to all. I own rental properties and it covers everything that I require to file a legitimate tax return.
What's great about it: Comprehensive; User Friendly;
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 5, 2014
Posted by: Sadie3450D0bR
from Jacksonville FL
I am a delighted Turbo guy - I think you guys put all the incredible rules, regs, requirements in a user friendly package.
Without Turbo it is impossible to go it alone. You rock.
Without Turbo it is impossible to go it alone. You rock.
What's great about it: I vowed not to use my expensive accountant and it looks like I have done that Yahoo!
What's not so great: Some frustrating moments keeping the different 1099's straight and entered in the right place particularly on from Canad
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on March 5, 2014
Posted by: 1Susan2
from Manchester, TN.
I tried, TURBO TAX. I completed my taxes. I am VERY happy
What's great about it: Very easy to execute
What's not so great: None encountered
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great product and easy to use!
on March 5, 2014
Posted by: Dosido
from VT
Great product support. I had to call a rep. because the return kept disappearing. She helped me tremendously as I thought I had lost all of my work. She helped retrieve it and was sooooo pleasant to work with.
Thanks ! The personal service is greatly appreciated.
Thanks ! The personal service is greatly appreciated.
What's great about it: Easy, step-by-step approach,
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome Customer service
on March 5, 2014
Posted by: KingsleyPlatts
from Apex NC
Mark handle my case # 407735526
He was professional and resolved my issues quickly.
He was professional and resolved my issues quickly.
I will recommend TT to all my friends
What's great about it: Populated my info from last year
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
OK
on March 5, 2014
Posted by: 999htt
Even if the state e-file had been included I probably would not have used it. Entered that we were filing a joint return but turbotax put some of the info in separate forms.
What's great about it: includes fed e-file
What's not so great: Does not include state e-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax- Income tax preparation and submission
on March 5, 2014
Posted by: terness
from Las Cruces, New Mexico
a great help and they will direct you thru the process.. Just give the correct , and honest data and the result is amazing
What's great about it: helps us in everything...gives us complete and specific informations
What's not so great: everything are explain
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com