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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy Tax Preparation
on March 5, 2014
Posted by: ZORRO45
from Campbellsville, KY
Excellent. I have been using TurboTax or MacInTax for over 20m years. I like product and intend to continue using. Step-by-step is the best way to get through the many tax requlatory requirements. I have complete confidence in final product that I e-mail to IRS and KY Revenue Cabinet. Keep up good work.
What's great about it: Easy Use
What's not so great: Estimated Tax computations confusing.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wouldn't do my taxes any other way
on March 6, 2014
Posted by: SteveNDawn
from Tulare, California
I've used Accountants. Turbo Tax is more detailed then my Accountant ever was. I tried the "cheaper" competitor product, Tax Cut, and it did not compare. It was "cheaper", both in price and quality as well as it didn't feel as detailed or complete. I actually worried it may not be accurate after finding several spelling errors in the programs questions. Ugh. I went back to Turbo Tax and won't try anything else. Turbo Tax has a 16 year record of success with me.
What's great about it: Easy step by step no matter what the tax situation
What's not so great: It's takes more time than dropping documents off at a CPA
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
not the smoothest journey
on March 6, 2014
Posted by: trainboys
from Las Vegas, NV
I thought I was going to need this home and business product but apparently I really didn't need it. It was kind of confusing with so many questions that did not apply to my situation can be overwhelming. The help tips that were offered with each question was helpful in answering any questions during the way.
What's great about it: ask questions and get fast answers
What's not so great: takes you from beginning every time you click on heading
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy
on March 6, 2014
Posted by: greg1231
from Douglasville, GA
Significant amount of time spent completing the returns due to reviewing so much information that was not applicable to us.
What's great about it: Very intuitive and user friendly
What's not so great: Overwhelming
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Experience
on March 6, 2014
Posted by: Mochi808
from Honolulu, HI
I'm thankful all the help and support is available with the Help search. It helps with the tax definitions.
What's great about it: Detailed instruction
What's not so great: Need to dedicate a good amount of time
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1 2 3 and You are done!!
on March 6, 2014
Posted by: Roystoys
from Cleveland, MO
If you are willing to read the notes they explain what you need to know to complete your forms have your info for your taxes right there beside you and it will be a satisfying experience that you know that you can do it yourself!!
What's great about it: This year's Turbo Tax was so much easier to use I couldn't believe it it took me 1/2 the time as in earlier years!!
What's not so great: Non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Imperfect for people with foreign taxes
on March 6, 2014
Posted by: ForeignTT2014
from Moscow, Russia
I think Turbo Tax is great for basic taxes.
But I have foreign earned income from multiple countries. Turbo Tax chokes on this. I have to jerry rig the numbers I enter in worksheets to the numbers on forms 2555 and forms 1116 come out correct. As a result, I end up going back by hand through my taxes to make sure that the forms (as opposed to worksheets) are correct.
But I have foreign earned income from multiple countries. Turbo Tax chokes on this. I have to jerry rig the numbers I enter in worksheets to the numbers on forms 2555 and forms 1116 come out correct. As a result, I end up going back by hand through my taxes to make sure that the forms (as opposed to worksheets) are correct.
But Turbo Tax does deal with all the other calculations nicely and does most other adjustments correctly, as far as I can tell with our ridiculously complicated tax code in the US.
What's great about it: Excellent for basic, run of the mill tax preparation
What's not so great: It is necessary to jerry rig worksheet calculations so forms are correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 6, 2014
Posted by: KLyons
from Springfield, Ohio
I have always enjoyed my Turbo Tax experience. I wouldn't use any other tax preparation system.
Written by a customer while visiting turbotax.intuit.com