Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Another solid Tax Return with TurboTax.
on March 6, 2014
Posted by: CarrollJim
from Bridgewater, NJ
Another solid year with TurboTax. I am happy to be done. TurboTax led me right through the return, however I could easily correct things by jumping to the appropriate part of the process. The software is fast so I do not lose my place while waiting for a "File Save" to occur.
If I were to imagine an improvement for this solid software, it would be places to leave my notes - right in the TurboTax file. In this way I could more easily reconstruct my tax return from the original source documents.
What's great about it: Most of my questions had readily available answers.
What's not so great: I iwsh I had a "big picture" map of the flow of data among the forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still best for Small Business
on March 6, 2014
Posted by: 4Techwriter
from Chicago, IL
I've been using Turbo Tax for over twenty years in my small business. The program is easy to use.
What's great about it: Easy to navigate
What's not so great: Still have to wait until March for all the updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too many hoops to jump through
on March 6, 2014
Posted by: rbnet
from Whitehall, Mi
overall , ok, but there are things that make it a pain, efiling won't work for State if you are retired and have zero taxable federal income...
What's great about it: does the job
What's not so great: hate reviews, some things prompt that you don't need which require more time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Left me in the lurch
on March 6, 2014
Posted by: Revglenrose
from San Antonio, TX
After I'd done all my work, the file refused to update. The only "fix" TT offers is to delete and reinstall - I'm not willing to do that when I've invested hours in getting the taxes done. So I went ahead and completed everything to e-file only to be told that the system won't allow me to do so unless i update. And when I try to update, TT freezes and I have to shut down my computer. NOT COOL, guys!!!
What's great about it: Longtime user; generally find what I need
What's not so great: See below
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Exceptionally easy to use - have done so for years
on March 6, 2014
Posted by: Joetar
from Gardnerville, NV
Makes it possible for me not to have to keep up with all the IRS changes.
What's great about it: EASY EASY.. especially when you follow the "bouncing ball".
What's not so great: Non
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Never seems to get any better
on March 6, 2014
Posted by: LarryO1225
from Yardley, PA
Having used TT for 15 years, I would expect to Y/ Y advances. Still not importing my Quicken HB 2013 data in a usable fashion, navigation is better, unless you need to skip a section for some reason. Tempted to try another vendor next year, but will probably continue to use this one.
What's great about it: ease of use, interview, quick switch to forms
What's not so great: still using same format, room for improvement
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Turbo Tax 2013 Home & Business
on March 6, 2014
Posted by: dbpierce
from Kosse, Texas
I am still learning Quick Books (and I am not an accountant), so my entries were not complete enough to transfer directly into Turbo Tax. I had to do it manually, but next year will be different!
I am a single-member LLC.
What's great about it: EVERYTHING was included!
What's not so great: The business sections were quite involved, but workable.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Return User of TurboTax
on March 6, 2014
Posted by: mleach2
from Lyman, Maine
Have used TurboTax numerous times. Had a PA do our taxes after we moved from Virginia to Maine and sold our home in Virginia. Would recommend TurboTax as it has been an easy to use software that walks you through the tax process and does Review.
What's great about it: Easy to Follow Process
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com