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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
5th year in a row
on March 6, 2014
Posted by: Joker514
from New York
I have been using Turbo Tax for 5 years. I found it was better than going to a tax preparer because, they ask and you answered. But with reviewing Turbo Tax I can answer my own questions , and have a better understanding of my tax situation
What's great about it: step by step instructions and error check
What's not so great: some area may require IRS help if you are unfamiliar with tax law
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Long time user
on March 6, 2014
Posted by: willmcl
from Gold Hill, Oregon
I have been using computer based Tax software to file my personal income tax from the day that it was introduced by Chipsoft in the mid-1980s. There was a big learning curve back then, however the software just keep getting better and better. When Intuit acquired Chipsoft, in 1993, the software started to take on a whole new look and evolved into the best tax software that money can buy at a reasonable cost.
Over the years I have saved thousands of dollars by doing my returns, and not having to pay "one of the so called tax experts" to input the same information into a computer that most people could do there self. I can't put a dollar amount to how much TurboTax has saved me with making sure that I got every penny back that was owed me on taxes, but I would bet that it is in the 10s of thousands.
I have tried using intuits main competitors tax software a few years back, but quickly returned to TurboTax which has a user interface that I believe to be easier to navigate.
Over the years I have saved thousands of dollars by doing my returns, and not having to pay "one of the so called tax experts" to input the same information into a computer that most people could do there self. I can't put a dollar amount to how much TurboTax has saved me with making sure that I got every penny back that was owed me on taxes, but I would bet that it is in the 10s of thousands.
I have tried using intuits main competitors tax software a few years back, but quickly returned to TurboTax which has a user interface that I believe to be easier to navigate.
What's great about it: Get's better and easier to use every year
What's not so great: Haven't found any for the past several years.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
simple but thorough
on March 6, 2014
Posted by: Goodstuff2
from St Louis, Mo
I found turbo tax to be very easy. I was a bit anxious about doing this on my own since I have a small business and some other income sources. I found TT put everything in easy step questions. It simplified the process. Also being able to come in and out and not lose any info was helpful. They even check if I had any left over forms to report. Like it very much. And saved a bunch of money from having tax service.
What's great about it: Step by step instructions made it easy to follow. Completely coverd topics.
What's not so great: Some extra info which was interesting but not needed in my form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Another solid Tax Return with TurboTax.
on March 6, 2014
Posted by: CarrollJim
from Bridgewater, NJ
Another solid year with TurboTax. I am happy to be done. TurboTax led me right through the return, however I could easily correct things by jumping to the appropriate part of the process. The software is fast so I do not lose my place while waiting for a "File Save" to occur.
If I were to imagine an improvement for this solid software, it would be places to leave my notes - right in the TurboTax file. In this way I could more easily reconstruct my tax return from the original source documents.
What's great about it: Most of my questions had readily available answers.
What's not so great: I iwsh I had a "big picture" map of the flow of data among the forms.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still best for Small Business
on March 6, 2014
Posted by: 4Techwriter
from Chicago, IL
I've been using Turbo Tax for over twenty years in my small business. The program is easy to use.
What's great about it: Easy to navigate
What's not so great: Still have to wait until March for all the updates
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
too many hoops to jump through
on March 6, 2014
Posted by: rbnet
from Whitehall, Mi
overall , ok, but there are things that make it a pain, efiling won't work for State if you are retired and have zero taxable federal income...
What's great about it: does the job
What's not so great: hate reviews, some things prompt that you don't need which require more time.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Left me in the lurch
on March 6, 2014
Posted by: Revglenrose
from San Antonio, TX
After I'd done all my work, the file refused to update. The only "fix" TT offers is to delete and reinstall - I'm not willing to do that when I've invested hours in getting the taxes done. So I went ahead and completed everything to e-file only to be told that the system won't allow me to do so unless i update. And when I try to update, TT freezes and I have to shut down my computer. NOT COOL, guys!!!
What's great about it: Longtime user; generally find what I need
What's not so great: See below
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Exceptionally easy to use - have done so for years
on March 6, 2014
Posted by: Joetar
from Gardnerville, NV
Makes it possible for me not to have to keep up with all the IRS changes.
What's great about it: EASY EASY.. especially when you follow the "bouncing ball".
What's not so great: Non
Written by a customer while visiting turbotax.intuit.com