turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
2 out of 5
2
Never seems to get any better
on March 6, 2014
Posted by: LarryO1225
from Yardley, PA
Having used TT for 15 years, I would expect to Y/ Y advances. Still not importing my Quicken HB 2013 data in a usable fashion, navigation is better, unless you need to skip a section for some reason. Tempted to try another vendor next year, but will probably continue to use this one.
What's great about it: ease of use, interview, quick switch to forms
What's not so great: still using same format, room for improvement
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Turbo Tax 2013 Home & Business
on March 6, 2014
Posted by: dbpierce
from Kosse, Texas
I am still learning Quick Books (and I am not an accountant), so my entries were not complete enough to transfer directly into Turbo Tax. I had to do it manually, but next year will be different!
I am a single-member LLC.
What's great about it: EVERYTHING was included!
What's not so great: The business sections were quite involved, but workable.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Return User of TurboTax
on March 6, 2014
Posted by: mleach2
from Lyman, Maine
Have used TurboTax numerous times. Had a PA do our taxes after we moved from Virginia to Maine and sold our home in Virginia. Would recommend TurboTax as it has been an easy to use software that walks you through the tax process and does Review.
What's great about it: Easy to Follow Process
What's not so great: N/A
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
2013 Tax Return
on March 6, 2014
Posted by: Opine
from Los Angeles
In the foreign tax computation section, when I downloaded the files from the financial provider into Turbo Tax, some of the conditions and tax consequences regarding taxes paid and exposure was over my head.
What's great about it: Through
What's not so great: A little difficult to understand in some sections
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Faithful user since 2008
on March 6, 2014
Posted by: kcmik61
from NEPA
I use quicken throughout the year and when tax time comes it's no sweat!
What's great about it: current and prior year information imports seamlessly
What's not so great: Would like to be able to add a second return for non-dependent college student
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 6, 2014
Posted by: ONH1
from Mount Vernon, OH
Used the step-by-step method and it worked excellent. Edit & error checks provide confidence.
Need a better help function. I.e., I needed to change the mileage for business use and help went to the web instead of giving me a pop up to select a schedule or direct me to the right step.
What's great about it: Quick work on a daunting task!
What's not so great: First screen is not clearly defined as registration of your TTax.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy & Detailed for Small Business
on March 6, 2014
Posted by: KathyHHMS
from Cincinnati, Ohio
My first year with depreciation and added entries - went easy and detailed. Thanks! what a load off my mind!
What's great about it: Walk through deductions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Affordable. As simple as tax code allows
on March 6, 2014
Posted by: KettleGriller
from New Jersey
I own a small business, so the tax code can get complicated (this year my full return was 130 pages with supporting forms). TurboTax helps guide me through the new tax code with Step-By-Step but still lets me zip around through the forms for the parts that I have been doing for years. Also provides quick links to the key IRS rules.
Because I can save and continue I can get a head start before all the supporting forms and details are ready.
I've used professional accountants in the past. They cost 10-20x as much and require all of the same supporting paperwork. Worse yet, some asked me to write (pen and paper) in all the amounts onto their forms. Faster for me to type into TurboTax.
Finally, TurboTax allows me to create multiple files, so I can create a "ProForma" tax return that I use for the following year. That way when my income and expenses change I can ensure my quarterly payments are reasonably accurate (less any upcoming tax code changes).
What's great about it: Step by step, plus Forms view for quick edits. Easy to do one section at a time.
What's not so great: Sometimes too helpful. Step by Step can walk through a lengthy deduction section only to find you don't qualify.
Written by a customer while visiting turbotax.intuit.com
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