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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 7, 2014
Posted by: GordGiv
from Mcinney, TX
I've used TurboTax for 7 or 8 years and will continue to use it to file my families taxes
What's great about it: Very easy and thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another filing done.
on March 7, 2014
Posted by: MH2005
from Fort Collins, CO
I only have used TurboTax for the last 5 years since I became an SE engineering consultant. I am fairly good at math as long as there is no $-signs in front of the numbers. I use Quickens (mostly for my home business) and TurboTax together because they can talk to each other across the personal and home business transactions for easy tax preparations. Quicken also provides me with a tax planner year round so I know to expect when the tax time comes. I will definitely use these tools again and maximize my tax refund.
What's great about it: Link with Quicken. Year-to-year continuity.
What's not so great: Few but slightly different looks/interface each year that can confuse me sometime.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Smooth as silk
on March 7, 2014
Posted by: BGBO
from Lexington, KY
I hate taxes, Turbotax is the only thing that keeps me sane while filing. Keep your info together and it walks you through the mine field. Asks questions at the right times and provides tremendous help.
What's great about it: concise, easy to understand, effortless
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thank you
on March 7, 2014
Posted by: slfaz441
from Surprise, Arizona
Thank you. 2013 taxes were especially tough because of a personal loss.
If I had one request it would be a cheat sheet ahead of time that helped to lump together the expenses the way they need to be filed so that I didn't have to keep re-calculating because I put expenses together that shouldn't be together. A cheat sheet of all your areas so that info could be ready to input would be nice.
What's great about it: Ease of moving through tax process
What's not so great: Some areas hard to understand--didn't seem to apply
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
As easy as taxes can be
on March 7, 2014
Posted by: nutunes
from Ottawa, KS
Turbotax walks you through each step of the process and makes sure you don't leave any money on the table. It finds every deduction or credit that you qualify for and the maximum amount that you do qualify for. Each item has a pop up explanation if you are unsure of what it is so that you can double check and make sure whether or not it applies to you. After using turbotax for a couple of years I had a year where I thought things were extra complicated so I went to a tax preparation place and was kind of upset to realize that they were using the same basic kind of software because they just asked me the same types of questions in the same order. If you are going to a tax prep place you are just throwing money away. Turbotax will give you the same benefits in the comfort of your own home at your own pace. Worried about audit protection? They have that too with the audit defense. The combined cost of the software and audit defense are less than what most tax preparation places charge by far.
What's great about it: step by step
What's not so great: sometimes hard to tell which version you need
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Well Done
on March 7, 2014
Posted by: GaryLeeChapman
from Rio Dell, California
I don't know what I need to file, but TruboTax does. It is easy to follow the directions and I like the ability to go back and change things.
What's great about it: Everything went smoothly and easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 7, 2014
Posted by: Nickiname
from seattle
I was very confusing to e file with all additional info at every click. It did not work to pay audit insurance with credit card. I had to sign in but could not get out of the screen. Then I timed out very quickly. On my 2nd try the program told me I had to paper file.
I think I tried about 4 times before I could e file correctly. And I did not mentioned that my info was lost after the first try and I had to re-input my info.. I have used turbo tax for a dozen years and this year and last none of the previous years info transferred over. I also like to know how to contact you if I have IRS trouble.
Kerstin
By the way, I don't have a nickname so how can it be too short!! What if it has 3 letters?
I think I tried about 4 times before I could e file correctly. And I did not mentioned that my info was lost after the first try and I had to re-input my info.. I have used turbo tax for a dozen years and this year and last none of the previous years info transferred over. I also like to know how to contact you if I have IRS trouble.
Kerstin
By the way, I don't have a nickname so how can it be too short!! What if it has 3 letters?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 7, 2014
Posted by: DVMCFI
from OKC,OK
I would like to see it automatically calculate how much of my donations are not allowed on this tax yr and carry them over for the following tax yr when they may finally be used.
What's not so great: Does not track carry overs from yr to yr
Written by a customer while visiting turbotax.intuit.com