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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Better way to go
on March 7, 2014
Posted by: GeoPicky
from Boulder, CO
Complexities and advantages of listing two, separate, vice one, combined, Long-Term Care Insurance policies for Colorado Tax Credit was not explained. With research and analysis, I found the correct entry method.
Overall, pleased with TurboTax; I've been using it for over 10 years, back to when it was MacInTax from Intuit. Loyalty speaks volumes.
Overall, pleased with TurboTax; I've been using it for over 10 years, back to when it was MacInTax from Intuit. Loyalty speaks volumes.
What's great about it: Computational security: no math errors
What's not so great: Navigating the complexities needs work
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Danny my return
on March 7, 2014
Posted by: Laughingcoyote
from Broussard, LA
Overall, excellent!!!
What's great about it: Excellent explanations of line items.
What's not so great: Some what difficullt to get to the place I left to get info from other sections
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my go-to tax prep software
on March 7, 2014
Posted by: mmaddccatt
from Columbus, OH
I have been using TurboTax since it first came out. It has really simplified my tax return process, boiling a several day head scratching ordeal down to a three to four hour easy process (as easy as tax return completion can be, that is). I feel like I am getting every deduction possible, and it has an intuitive step-by-step process of assuring that happens.
I am extremely pleased with this software. It really gets better year after year. They really pursue user feedback, and do everything they can to improve an already great product.
I am extremely pleased with this software. It really gets better year after year. They really pursue user feedback, and do everything they can to improve an already great product.
What's great about it: great walk-through process, great review process, overall - outstanding
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough and guided!
on March 7, 2014
Posted by: EnergyInstructo
from Grand Rapids, MI
I have used TurboTax for four years now - I have two small businesses along with my wife and I both working for companies. I like that it imports as much information as possible from the previous year. I also like being able to try deductions from the business side and the personal side to see which is most beneficial.
What's great about it: The program walked me through every step.
What's not so great: Some of the questions need better explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as Always!
on March 7, 2014
Posted by: BrianinWA
from WA state
With high income, 2 rentals, investments, donations, and kids in college, it's daunting to start. TTax made it easey, once again.
What's great about it: Walks you through in as much level of detail as you'd like.
What's not so great: Printing steps are messed up this year; won't go to print; have to create, then open pdf first
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
The process caused me extra work
on March 7, 2014
Posted by: TAPNAP
from North Augusta, South Carolina
I my primary state of filing tax is South Carolina and file non permanent resident tax in the state of Georgia. However, the amount to be taxed in South Carolina included income from Georgia and the amount to be taxed in Georgia included income from South Carolina, even though I coded/entered them properly when being walked through the process. I ended up having to read the state tax instructions/laws and then go to the forms and correct them by directly typing in the correct data or deleting the data. Proper completion of these blocks was not programmed in to the software very well. It causes you to question whether your tax forms have been completed properly.
What's not so great: Data was not properly entered on State forms from the federal form
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
generally good. minor problems.
on March 7, 2014
Posted by: georgebennett
from California
Generally easy to use. However, when it came to schedule C, I had problems.
- The business categories don't fit specialized businesses. It took my tax advisor about an hour to find out how to do this (he doesn't use the program).
- I mistakenly opted for 'started business this year'. Once I had selected this option, the program would not let me remove the election. The box would uncheck when I went back to review.
I had to apologize to the IRS for the extra form!
- there needs to be a specialized area to explain special circumstances, a word snapshot of the firm.
- The business categories don't fit specialized businesses. It took my tax advisor about an hour to find out how to do this (he doesn't use the program).
- I mistakenly opted for 'started business this year'. Once I had selected this option, the program would not let me remove the election. The box would uncheck when I went back to review.
I had to apologize to the IRS for the extra form!
- there needs to be a specialized area to explain special circumstances, a word snapshot of the firm.
What's great about it: reviewed by experts who agreed with the refund amount.
What's not so great: Schedule C had problems - categories, startup
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
No sweat
on March 7, 2014
Posted by: Lidman
from Stone Mtn, Ga
I spent 30 years as a cost accountant/mgr, but I always hated taxes (an ungodly combination of law and accounting, mixed with politics).
The last two years I've used turbo tax, rather than my CPA, who retired.
If I can do this, (and I did), so most likely, can you.
What's great about it: This is easy and it works.
What's not so great: None yet
Written by a customer while visiting turbotax.intuit.com