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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Well Done
on March 7, 2014
Posted by: GaryLeeChapman
from Rio Dell, California
I don't know what I need to file, but TruboTax does. It is easy to follow the directions and I like the ability to go back and change things.
What's great about it: Everything went smoothly and easy to follow
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 7, 2014
Posted by: Nickiname
from seattle
I was very confusing to e file with all additional info at every click. It did not work to pay audit insurance with credit card. I had to sign in but could not get out of the screen. Then I timed out very quickly. On my 2nd try the program told me I had to paper file.
I think I tried about 4 times before I could e file correctly. And I did not mentioned that my info was lost after the first try and I had to re-input my info.. I have used turbo tax for a dozen years and this year and last none of the previous years info transferred over. I also like to know how to contact you if I have IRS trouble.
Kerstin
By the way, I don't have a nickname so how can it be too short!! What if it has 3 letters?
I think I tried about 4 times before I could e file correctly. And I did not mentioned that my info was lost after the first try and I had to re-input my info.. I have used turbo tax for a dozen years and this year and last none of the previous years info transferred over. I also like to know how to contact you if I have IRS trouble.
Kerstin
By the way, I don't have a nickname so how can it be too short!! What if it has 3 letters?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 7, 2014
Posted by: DVMCFI
from OKC,OK
I would like to see it automatically calculate how much of my donations are not allowed on this tax yr and carry them over for the following tax yr when they may finally be used.
What's not so great: Does not track carry overs from yr to yr
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Better way to go
on March 7, 2014
Posted by: GeoPicky
from Boulder, CO
Complexities and advantages of listing two, separate, vice one, combined, Long-Term Care Insurance policies for Colorado Tax Credit was not explained. With research and analysis, I found the correct entry method.
Overall, pleased with TurboTax; I've been using it for over 10 years, back to when it was MacInTax from Intuit. Loyalty speaks volumes.
Overall, pleased with TurboTax; I've been using it for over 10 years, back to when it was MacInTax from Intuit. Loyalty speaks volumes.
What's great about it: Computational security: no math errors
What's not so great: Navigating the complexities needs work
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Danny my return
on March 7, 2014
Posted by: Laughingcoyote
from Broussard, LA
Overall, excellent!!!
What's great about it: Excellent explanations of line items.
What's not so great: Some what difficullt to get to the place I left to get info from other sections
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax is my go-to tax prep software
on March 7, 2014
Posted by: mmaddccatt
from Columbus, OH
I have been using TurboTax since it first came out. It has really simplified my tax return process, boiling a several day head scratching ordeal down to a three to four hour easy process (as easy as tax return completion can be, that is). I feel like I am getting every deduction possible, and it has an intuitive step-by-step process of assuring that happens.
I am extremely pleased with this software. It really gets better year after year. They really pursue user feedback, and do everything they can to improve an already great product.
I am extremely pleased with this software. It really gets better year after year. They really pursue user feedback, and do everything they can to improve an already great product.
What's great about it: great walk-through process, great review process, overall - outstanding
What's not so great: none
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Thorough and guided!
on March 7, 2014
Posted by: EnergyInstructo
from Grand Rapids, MI
I have used TurboTax for four years now - I have two small businesses along with my wife and I both working for companies. I like that it imports as much information as possible from the previous year. I also like being able to try deductions from the business side and the personal side to see which is most beneficial.
What's great about it: The program walked me through every step.
What's not so great: Some of the questions need better explanations
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as Always!
on March 7, 2014
Posted by: BrianinWA
from WA state
With high income, 2 rentals, investments, donations, and kids in college, it's daunting to start. TTax made it easey, once again.
What's great about it: Walks you through in as much level of detail as you'd like.
What's not so great: Printing steps are messed up this year; won't go to print; have to create, then open pdf first
Written by a customer while visiting turbotax.intuit.com