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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
So easy!
on March 8, 2014
Posted by: Charger12
from Winter Haven, FL
We have a business and this program makes it so easy to make sure we covered all of our expenses, deductions, and income. It is very clear about what is requested, what proof you need and exactly where the entries go. We have used the same program for 13 years and I feel confident that we are paying what we really owe.
What's great about it: Used this program now for 13 years and it just gets easier every year even with a business.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 8, 2014
Posted by: DAHDAH
from UTAH
DEAR TURBOTAX, I AM A PROFESSIONAL TAX LAWYER AND A CPA AND HAVE BEEN USING TURBOTAX SINCE MY COMPUTER SCREEN WAS BLACK WITH GREEN CHARACTERS,
THIS YEAR IT TOOK ME A FULL WORKING DAY WITH THE DISC TO REALIZE IT WOULD NEVER INSTALL ON MY NEW WINDOWS 8 COMPUTER. I DOWNLOADED THE 2013 PROGRAM AND FINALLY DID GET IT TO INSTALL, BUT IT WOULD NOT RECOGNIZE MY 2012 SAVED RETURNS ON MY AUXILIARY HARD DRIVE.
THIS YEAR IT TOOK ME A FULL WORKING DAY WITH THE DISC TO REALIZE IT WOULD NEVER INSTALL ON MY NEW WINDOWS 8 COMPUTER. I DOWNLOADED THE 2013 PROGRAM AND FINALLY DID GET IT TO INSTALL, BUT IT WOULD NOT RECOGNIZE MY 2012 SAVED RETURNS ON MY AUXILIARY HARD DRIVE.
GOOD NEWS IS THAT ONCE UP AND RUNNING 2013 TURBOTAX IS AWESOME. HOWEVER THE BLOGS AND OTHER INFO AVAILABLE ON THE WEB WAS LITTLE HELP WITH THE INSTALLATION. I HATE WINDOWS 8 AND THE INSTALLATION ISSUES HAVE TARNISHED YOUR OTHERWISE GREAT REPUTATION WITH ME. SOME MORE ADVICE ON THE WINDOWS 8 ISSUES EARLIER ON WOULD HAVE CURED THE ISSUE. YOURS, DAHDAH
What's not so great: WINDOWS 8
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
EZ-PEEZEE
on March 8, 2014
Posted by: BaChampion
from Meriden, CT
How easy is this - I work full time, run a small business, have rental property and own a home. Turbo Tax makes it so easy. In 2007, when I acquired the rental property, I went to an accountant after having done my taxes in Turbo Tax. The results were nearly identical. I trust Turbo Tax so much, this is the only tax product I will ever use!
What's great about it: Click yes or no and enter figures
What's not so great: A few questions can throw you initially, but reading them again adds clarity!
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Needs improvement in areas that are typically used
on March 8, 2014
Posted by: altalk
from Round Rock, TX
I'm not sure about all areas but in the sales tax portion, removing "major items" is impossible. I eventually had to delete the section and start over. It just continued to keep the entries I made that were in error, Each time I tried to delete and enter the correct information, it kept the old information and added that to the sales tax deduction. The only solution was to delete the entire section and start over. However it isn't obvious that it is screwing this up. I had to look close at the final number and determine that it was higher then it should be. Then investigate the actual form to find out what was wrong and that it couldn't be corrected.
What's great about it: relatively easy to use and seems to catch most areas
What's not so great: very difficult to make changes in some areas
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Tax Return
on March 8, 2014
Posted by: Grenna
from Fernandina Beach, Fl
I have used Turbo Tax for the past 12 years. I have never had an IRS problem or any difficulty with the returns I filed. I would not use anything else.
What's great about it: Was easy to imput data.
What's not so great: Seem to ask a lot of question that were unrelated to my return
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome
on March 8, 2014
Posted by: mightmac
from Roseville, CA
Use Turbotax every year...love it
What's great about it: User friendly
What's not so great: nothing disliked
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
getting easier to file no matter how difficult tax
on March 8, 2014
Posted by: hkkdgk
from New York, NY
Best software program developed in human history.
What's great about it: No Tax acknowledge needed.
What's not so great: Not Turbo, Tax is so complex.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
1099-MISC INVALID EIN number problem
on March 8, 2014
Posted by: SGAIL
from Studio City
I used this program to be able to email and I was not able because of a gliche in the program and I had to file hard copy because of one issue. The program could not recognize a 1099 MISC that it has been able to recognize in 6 previous filings. I was a little upset by that. because the EIN is valid
What's great about it: The program is fantastic in all previous years
What's not so great: I could not email because of 1099 EIN number
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com