 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
It's getting better.
on April 13, 2014
Posted by: BobItIs
I would rate Turbo Tax higher but your Schedule D was really messed up for a number of days in mid-March when I tried to use it and the 8949 boxes A through F simply were not working and showing up ..... and you did not even put some kind of message in the process that said don't expect to find box E because it is not showing up. I wasted much time seeking that unavailable box. You effectively made your problem my problem. Not a good customer practice. Bob
What's great about it: Easier to get around and go back to overview so I can get to the right area for review or editing.
What's not so great: Schedule D was a mess!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Interesting Situation with Civil Unions
on April 13, 2014
Posted by: CitySpoking
I just worked thru my 'fake' federal tax form in the hopes of getting to a joint state return. Seemed easy enough - only had to redo one set of tax return entries... But then, Turbo Tax filed my 'fake' federal without asking if I that was the form I wanted to (re)file. What is the IRS going to say to me when they get a tax return that doesn't fit? Then TT charged me to file our state, when I thought I had one free state form to file! Ugh. I know I'm a minority, and that this is a period of flux before my committment is fully honored, but a little more control at the every end would have helped. I'll have to think twice, maybe three, times before using TT again next year.
What's great about it: fill in the blanks
What's not so great: confusing!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: rickjo
I appreciate being able to handle the complicated tax maze with the help of Turbtax!
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
So thankful to be finished filing
on April 13, 2014
Posted by: HappyJW
Without Turbo Tax I would be paying hundreds to an Accountant. As a single person I always did my own taxes. As a married home owner and now with my husband owning a business, I have been a Turbo Tax user for several years. I used one of the national Tax Agencies when we bought our first home but the amount we had to pay was not worth it. Turbo Tax covers everything, I don't think they could help us anymore.
What's great about it: Walked me through everything and for a reasonable fee, audit protection JUST IN CASE!
What's not so great: The fee to have the filing deducted from the refund
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: sistamarie44
Why not let people know that they are being penalized for not withholding enough taxes? Nowhere was that mentioned until I filed and saw we had penalties. Not cool.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Again
on April 13, 2014
Posted by: Cool12
I have use TurboTax for years. Great product.
What's great about it: Easy Interview Process
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy Peasy Lemon-Squeezy
on April 13, 2014
Posted by: EMCD2216
We have been using TurboTax for 10 years now and, because of this program, we do not stress out about the time it takes to prepare our taxes or the accuracy of the documents. Every year there is a new feature that makes it even better. Could not be more pleased!
What's great about it: Simple, Accurate, Lots of preloaded and imported data!
What's not so great: None :)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always good
on April 13, 2014
Posted by: Ted55
Makes a moderately complex return simple. I feel that I get most of the advantages that I would receive from a professional.
What's great about it: Easily walks you through the process. Love the integration with its deductible for donations. very smooth.
What's not so great: none to speak of
Written by a customer while visiting turbotax.intuit.com