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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Faithful User
on March 8, 2014
Posted by: JSDServices
from Shreveport, LA
I dislike doing taxes myself. I dislike taxes even more if I ever choose to have a professional do my taxes for me. Operating a small business is a hassle in many ways when I have to deal with everything myself. At least I can call a tax adviser who can answer my questions when I have them.
What's great about it: user friendly software
What's not so great: can be difficult going back to a specific area
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Making the difficult easy
on March 8, 2014
Posted by: JKugs
from The First State
I once did my retun by hand, including two small businesses, but TurboTax makes the process so much easier and more complete.
What's great about it: Did a good job with two small businesses
What's not so great: could include a more detailed year by year comparison
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks!
on March 8, 2014
Posted by: dee928
from Clarkston, Georgia
I had a very pleasant experience with TurboTax this year because of the wonderful customer service staff. I was helped with downloading the right software by a very professional, knowledgeable and efficient member of your technical support team. My questions were answered very promptly and accurately and I am well pleased with the results.
What's great about it: I love your Customer Service team because they're patient and very professional.
What's not so great: There were no dislikes in my opinion.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Only one problem this year
on March 8, 2014
Posted by: NeneSchultz
from Spring, Texas
I wasn't sure why I had to indicate that I used each home I lived in during 2014 for the business usage percentage as 50% when I actually used each house 100% for business. I guess the question doesn't really make sense to me. I called Turbotax and was told to put 50% for each house as it was close (5 mos in one house and 7 months in the other). I think this issue needs to be worked on by Turbotax to make it more understandable.
What's great about it: Easy step by step process
What's not so great: Business percentage of home when home office moved during the year unclear.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Outstanding Software
on March 8, 2014
Posted by: Wastedmoney
from Houston, TX
TurboTax keeps getting more user friendly despite the Fed trying to make the process evermore complicated
What's great about it: Easy to navigate and prompts cover most all of my needs
What's not so great: Don't have a single complaint
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 8, 2014
Posted by: Snowfire
from Fairbanks, AK
Overall, this is a good program, but I've always regretted not being able to screen print specific pages and find that I always need to write down some information when I could have printed it if the option existed.
What's not so great: Screen prints not available
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 8, 2014
Posted by: koen32
from Kearns, Ut
I've only ever used Turbo Tax. I'm so happy with it every year that I happily use it again. Makes things very easy, I never worry that I'm doing something wrong.
What's great about it: Fast and super easy!!
What's not so great: None that I can find...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Another Successful Return-Thanks
on March 8, 2014
Posted by: TrumbullGuy
from Trumbull, CT
TurboTax was great at helping walking me through the taxes for me and my small business this year. This was the last year for our business so, I wanted to make sure we closed it correctly. When it came to questions about recapture and whether we still used out cars, even though we were no longer in business, the questions were worded poorly. When I tried to clear some of the errors produced I was unable on my own - needed an accountant to put me over the top.
I general Turbo Tax is a good product for the majority of the population of fillers. I would use it again
I general Turbo Tax is a good product for the majority of the population of fillers. I would use it again
What's great about it: Always great about laying out the income and deductions you need to review to complete your return.
What's not so great: Some of the questions were ambiguous and could not clear the errors
Written by a customer while visiting turbotax.intuit.com