turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5 out of 5
5
Got the done
on March 8, 2014
Posted by: Parfromupnort
from Madison WI
I use Turbo TAX Home and business I have used about 5 years now and have had no issues when I used an accountant I was basically asked the same questions but not quite as many. Over all I trust Turbo tax to get my taxes done right
What's great about it: Easy to use, Complete, Asks the right questions
What's not so great: can't file State for free
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Tax Preparation Virgin
on March 8, 2014
Posted by: MandM1111
from Oneonta, Alabama
I can safely say Turbo Tax is the easiest and potentially the safest tax preparation software I've tried. It also is substantially cheaper than paying a CPA for tax services that you can fill out yourself. I would definitely recommend this software for anyone who has an easy to moderate tax return.
What's great about it: Extremely detailed and easy to use with questions guiding you through each step of the entire process.
What's not so great: Could use additional examples of deductions or credits when clicking on the "what is this".
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
on March 8, 2014
Posted by: Boomer112
from Madison, MS
could not correct errors that TurboTax flagged because the updated version was not automatically done after i started my returns and could not find out how to to update the version for my MacBook Pro computer
What's great about it: EasyGuide makes it fairly simple to use
What's not so great: updated version was not available when I started my return and TurboTax did not automatically update the version
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Fast and Easy
on March 8, 2014
Posted by: EricaF
from Kapaa, Kauai, Hawaii
I've used Mac n Tax and Turbo Tax for at least 20 years and it's always been a fast and easy way to prepare our accurate federal and state returns. I wouldn't even bother trying any other tax preparation program or service! Keep up the good work Intuit!
What's great about it: Fast and easy
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
2013 Form 1040-ES
on March 8, 2014
Posted by: JDBlay
from Olympia, WA
I would like the ability to manually fill in the quarterly estimated payments for the individual vouchers, especially when my income is not expected to be even each quarter.
What's great about it: Seeing the options available in TurboTax
What's not so great: Inability to create another options
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Easy to use
on March 8, 2014
Posted by: RoxyRN
from Sacramento, CA
I found this program to be very easy to use. I was worried filing married for the first time but it was actally very easy with the step by stap option turbo tax gave.
What's great about it: walks you through step by step
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Rolling Downhill
on March 8, 2014
Posted by: MomsterJW
from Michigan
The commercials say if you can answer a few simple questions, you can do your own taxes with Turbo-Tax. That is not entirely true if you are uncertain of some of the more complex questions, such as, whether or not your investment came from an employee stock savings plan. Clearer help information and definitions would be beneficial.
I use the Small Business version of the software because I do taxes for my son, who is a freelance writer. However, I do not have a small business and would like the product better if it included an option at the start to exclude the questions relating to small businesses for the returns that don't need them.
And lastly, it should be a simple programming change that would drop you to the bottom of the page instead of the top so as you go deeper into the preparation, you don't have to scroll all the way down a page to select the next item to review or the continue button.
What's great about it: I am pleased with the step-by-step walk-through of everything.
What's not so great: There are a couple of things that could be improved -- See Review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Highly Recommended
on March 8, 2014
Posted by: HalvyforChrist
from Green Bay, WI
With all the detailed questions I feel confident that we're preparing our taxes accurately. Also, since we used it last year a lot of our information was already filled in so it sped up the process! Thanks TurboTax
What's great about it: Speed & Confidence
What's not so great: none
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
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