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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy to use
on March 8, 2014
Posted by: RoxyRN
from Sacramento, CA
I found this program to be very easy to use. I was worried filing married for the first time but it was actally very easy with the step by stap option turbo tax gave.
What's great about it: walks you through step by step
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rolling Downhill
on March 8, 2014
Posted by: MomsterJW
from Michigan
The commercials say if you can answer a few simple questions, you can do your own taxes with Turbo-Tax. That is not entirely true if you are uncertain of some of the more complex questions, such as, whether or not your investment came from an employee stock savings plan. Clearer help information and definitions would be beneficial.
I use the Small Business version of the software because I do taxes for my son, who is a freelance writer. However, I do not have a small business and would like the product better if it included an option at the start to exclude the questions relating to small businesses for the returns that don't need them.
And lastly, it should be a simple programming change that would drop you to the bottom of the page instead of the top so as you go deeper into the preparation, you don't have to scroll all the way down a page to select the next item to review or the continue button.
What's great about it: I am pleased with the step-by-step walk-through of everything.
What's not so great: There are a couple of things that could be improved -- See Review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommended
on March 8, 2014
Posted by: HalvyforChrist
from Green Bay, WI
With all the detailed questions I feel confident that we're preparing our taxes accurately. Also, since we used it last year a lot of our information was already filled in so it sped up the process! Thanks TurboTax
What's great about it: Speed & Confidence
What's not so great: none
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Refund!
on March 9, 2014
Posted by: sillysally53
from Midvale,UT
The step by step helped me 100%!! LOVED IT! I thought that such thing transferred from the last year? like the AGI and the fees to file.
What's great about it: step by step help
What's not so great: agi was the only one
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great software
on March 9, 2014
Posted by: BigShawn40
from Chicago, IL
No comments really
What's great about it: Easy to use and navigate thru
What's not so great: Some of the definitions can be confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
All GOOD!
on March 9, 2014
Posted by: KateMarieM
from Pittsfield, MA
My parents have used Turbo Tax for years and it made sense that I would as well. Very easy to use and the guidance and the explain this are very helpful in the event I had questions. I will continue with the family history of using Turbo Tax.
What's great about it: Ease of use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TURBO AND GO
on March 9, 2014
Posted by: WI33Y
from MICHIGAN
WE HAVE BEEN USING TURBO TAX NOW FOR ABOUT 15 YEARS, TOTALLY TRUST IT AND RECOMMEND IT TO EVERYONE.
What's great about it: EASY TO FOLLOW
What's not so great: HARD TO GET FROM THE FORMS TO THE QUESTIONS THAT PROMPTED THE ANSWERS ON THE FORM
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Rolling over previous years taxes
on March 9, 2014
Posted by: FordRedNeck
from Virginia
I have been a repeat user of turbo tax. Wife and I are retired on a fixed income, when we roll our tax information from the previous year, if we say there has been no financial, or personal change other that retirement payments or interest, why do we have to go through the entire Q & A process? Why cant Turbo Tax just take us to the pertinent fields to edit?
Written by a customer while visiting turbotax.intuit.com