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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
on March 9, 2014
Posted by: mspe0001
from Raleigh NC
like this product and easy to use.
What's great about it: easy to use - step by step process
What's not so great: When you run review and have errs. The review takes you to the actual form vs the user friendly turbo tax page
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
audit defense confirmation needs improvement
on March 9, 2014
Posted by: NotManyLeft
from winston-salem, nc
I've used this since 2006 and have to say I love it.
This year when I purchased audit defense, I went to print a copy of the screen showing my purchase and clicked something else and the confirmation screen went away. I don't like that and now I'm not sure if I purchased it or not.
I've had to use it before in the past and it was a LIFE saver. So now I'm all worried that it didn't record a purchase.
What's great about it: detailed information is very helpful on any topic/item
What's not so great: the audit defense purchase needs a confirmation box
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
review
on March 9, 2014
Posted by: cotax2013
from COlorado Springs, Co
would be nice to have a check list of needed forms, documents and/or questions to answer before starting the process. Similar to going to a tax preparer so the most topics are addressed before starting. Financial advisor fees (IRA and Non-IRA), inheritance, start up home internet business, last years taxes, etc. That way all papers would be handy, and not having to start and stop all the time.
What's great about it: easy to navigate
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbotax is just horrible
on March 9, 2014
Posted by: jb2014
from NJ
Turbotax can't efile because of rounding errors introduced by turbotax itself. The software roundtrips and ends up with -1 in various fields which then cause efile to fail.
Why am I paying for this junk?
What's great about it: None
What's not so great: Everything
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Home & Business - 2013- dissappointed
on March 9, 2014
Posted by: DT2014
from Marion County, Oregon
There were a lot of glitches in the program this year. I had to delete and start all over again because of some ghost character or program glitch. I can tell by the online help I was one of many having the same issue. Very very disappointed I had to recreate my entire business return! I think perhaps next year I will find a new provider for my tax return.
What's great about it: Still pretty good at touching most of the important bases.
What's not so great: Could use a little more expansive explanation of deductions and so forth, especially in the business section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax
on March 9, 2014
Posted by: cjclassics
from North Aurora, IL
I've been filing my taxes with Turbo Tax for over 10 years and knock on wood have had no problems and never been audited (despite their yearly warnings I'm a medium to high risk for same). I file for home and business and their software affords all the possible deductions and expenses for both personal and business that can be imagined. I love that it imports the previous years information so you can compare numbers. Very pleased with all aspects including electronic filing, notifications and speed of refund.
What's great about it: Clear, step by step instructions. Very user friendly for new Turbo Tax users.
What's not so great: Old business no longer in operation. Continue to have to answer questions about it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied
on March 9, 2014
Posted by: reivaj
from Houston, Texas
excellent. provides peace of mind.
What's great about it: Very easy to understand and follow instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
getting bad
on March 9, 2014
Posted by: sailor1972
from new jersey
Getting more & more difficult to navigate thru the system manually. I'v used turbo tax for many,many years. I may be changing next year.
What's great about it: you can complete a return
What's not so great: Earlier versions were much easier to go back, check, and change things
Written by a customer while visiting turbotax.intuit.com