Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Turbotax is just horrible
on March 9, 2014
Posted by: jb2014
Turbotax can't efile because of rounding errors introduced by turbotax itself. The software roundtrips and ends up with -1 in various fields which then cause efile to fail.
Why am I paying for this junk?
What's great about it: None
What's not so great: Everything
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Turbo Tax Home & Business - 2013- dissappointed
on March 9, 2014
Posted by: DT2014
There were a lot of glitches in the program this year. I had to delete and start all over again because of some ghost character or program glitch. I can tell by the online help I was one of many having the same issue. Very very disappointed I had to recreate my entire business return! I think perhaps next year I will find a new provider for my tax return.
What's great about it: Still pretty good at touching most of the important bases.
What's not so great: Could use a little more expansive explanation of deductions and so forth, especially in the business section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2013 Turbo Tax
on March 9, 2014
Posted by: cjclassics
I've been filing my taxes with Turbo Tax for over 10 years and knock on wood have had no problems and never been audited (despite their yearly warnings I'm a medium to high risk for same). I file for home and business and their software affords all the possible deductions and expenses for both personal and business that can be imagined. I love that it imports the previous years information so you can compare numbers. Very pleased with all aspects including electronic filing, notifications and speed of refund.
What's great about it: Clear, step by step instructions. Very user friendly for new Turbo Tax users.
What's not so great: Old business no longer in operation. Continue to have to answer questions about it.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Satisfied
on March 9, 2014
Posted by: reivaj
excellent. provides peace of mind.
What's great about it: Very easy to understand and follow instructions
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
getting bad
on March 9, 2014
Posted by: sailor1972
Getting more & more difficult to navigate thru the system manually. I'v used turbo tax for many,many years. I may be changing next year.
What's great about it: you can complete a return
What's not so great: Earlier versions were much easier to go back, check, and change things
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Filing Made Easy
on March 9, 2014
Posted by: j1947
The tax requirements each year get more and more complicated, Turbo Tax takes the fear of making a mistake through its presentation and examples.
What's great about it: Presented in understandable format
What's not so great: Nothing to speak of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great !!!!
on March 9, 2014
Posted by: denise25415
I have been using TurboTax for many years and recommend it to everyone
What's great about it: ease of use
What's not so great: nothing
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
12th year user
on March 9, 2014
Posted by: PolarJim
I have used TurboTax for manyears now and I amvery happy with the ease and speed I can prepare my own taxes instead of taking them to someone I don't really know. Thank you TurboTax
What's great about it: Very Fast and Easy to use as long as you have your paper work done.
What's not so great: Just a lot of forms, but it's not your fault.
Written by a customer while visiting turbotax.intuit.com