Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
95% positive
on March 9, 2014
Posted by: KB1234
from Indiana
I was please with the program with the exception of the bias towards paying to e-file my state return. Everything else went smoothly and was easy to complete.
What's great about it: It was easy to work through.
What's not so great: I am disappointed that the program pushes me to pay the fee for state filing. It should be easier to file by mail.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Make it Easy.
on March 9, 2014
Posted by: Kossarklan
from Geogia
I like using turbo tax, makes filing easier and quicker. My issue is every year I buy the package with a free state return file and it will not let me file until I pay for it.
What's great about it: easy to follow
What's not so great: makes you pay for free state return
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
One more year with Turbo Tax
on March 9, 2014
Posted by: KPCP
from New England
Thank you for making is fairly easy to go section by section. Investment section could use a little more description to help identify where things should go
What's great about it: Carry over from prior year
What's not so great: Investment section difficult to follow
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love Turbo Tax
on March 9, 2014
Posted by: snichols143
from Knoxville, tn
I love turbo tax, it walks me thru so easily. I just wish there was a list on one page, of everything i need to collect before I start. :-) That would make it even more pleasant.
What's great about it: easy
What's not so great: time intensive
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Dependable
on March 9, 2014
Posted by: MaryAnn0818
from Tigard, OR
Generally reliable easy way to file my taxes.
What's great about it: They are up to date on tax laws
What's not so great: Some of the topics are confusing
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
TurboTax Issue(s) with Electronic Filing
on March 9, 2014
Posted by: rossLLC
from Columiba, MO
The SS#/AGI Issue that won't allow me to file electronically or correct the issue. This issue is all over your customer questions in Turbo Tax. You need to FIX IT.
What's great about it: None - I can't file and everything's correct
What's not so great: Plenty - You can't get back to the AGI screens to correct
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 9, 2014
Posted by: Eugirdor
from Richland Hills, Tx
Overall it is easy to use and works very well. I like the guided steps and the auto audit features which help to keep mistakes out. However, while some areas have a very nice summary view of the current and previous years, others do not which can make it difficult to determine what you entered in the previous year but missed in the current year. Overall satisfied with the product.
What's great about it: it guides you through the steps and is easy to use
What's not so great: some areas do not have a summary comparison for current and previous year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still Easy
on March 9, 2014
Posted by: stuartk12
Just started a business, this software really helped me figure out what I needed to file. Even though life is a little more complicated, turbotax makes it seem pretty easy with focus and time.
What's great about it: Always thorough and makes me think through things
What's not so great: takes longer these days
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com