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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
TurboTax Issue(s) with Electronic Filing
on March 9, 2014
Posted by: rossLLC
from Columiba, MO
The SS#/AGI Issue that won't allow me to file electronically or correct the issue. This issue is all over your customer questions in Turbo Tax. You need to FIX IT.
What's great about it: None - I can't file and everything's correct
What's not so great: Plenty - You can't get back to the AGI screens to correct
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy to use
on March 9, 2014
Posted by: Eugirdor
from Richland Hills, Tx
Overall it is easy to use and works very well. I like the guided steps and the auto audit features which help to keep mistakes out. However, while some areas have a very nice summary view of the current and previous years, others do not which can make it difficult to determine what you entered in the previous year but missed in the current year. Overall satisfied with the product.
What's great about it: it guides you through the steps and is easy to use
What's not so great: some areas do not have a summary comparison for current and previous year
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Still Easy
on March 9, 2014
Posted by: stuartk12
Just started a business, this software really helped me figure out what I needed to file.
Even though life is a little more complicated, turbotax makes it seem pretty easy with focus and time.
Even though life is a little more complicated, turbotax makes it seem pretty easy with focus and time.
What's great about it: Always thorough and makes me think through things
What's not so great: takes longer these days
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 a good year?
on March 9, 2014
Posted by: SScouter
from SLC, UT
I have used TT more than ten years and trust the programs purchassed to provide CPA assistance at tax time. This is the first version that had info statements and essential examples on every subject on the form. The "on disc" and "On Line" help files with FAQ allowed thorough searches on needed subject matter with easy to navigate entry for non-covered subjects. This version recaculates on the fly for a real time cause and effect. I thought I had found a glitch in the programming but it error was in my understanding of the definition. While the FAQ answers were written for non-novices, the examples clarified the fog. I'll be back next year.
What's great about it: Easier to get around in the program and jump from assisted to manual.
What's not so great: Info and help explainations seemed written by CPAs for CPAs.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 9, 2014
Posted by: txgma
Overall easy to use. Oil Royalty entries are very confusing, as it insists they be entered into the Business Section. I consider these personal income; also I get income from operating companies and have no idea what the real location address of the properties are.
What's not so great: Oil Royalty entry is VERY confusing. TT Wants to put it into Business Section, when it is a personal income
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 9, 2014
Posted by: methodist
from rome, GA
I had some difficulty lining up the expenses on the correct line. It would help if the 1040 line number was included so I could make sure I had it correct.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Detailed
on March 9, 2014
Posted by: PattyT757
from Akron, OH
Took longer than i thought, I thought if i didn't qualify it would skip me to the next section.
What's great about it: Very Detailed
What's not so great: Took longer than i thought, I thought if i didn't qualify it would skip me to the next section.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great!
on March 9, 2014
Posted by: Dukecheb
from Denver, CO
I have been using Turbo Tax for years and recommend it to everyone I talk to about taxes. I will continue to use Turbo Tax.
What's great about it: Turbo Tax asks all the questions that I need to maximize my refund.
What's not so great: A lot of questions, but not Turbo Tax problem.
Pros: I moved
Written by a customer while visiting turbotax.intuit.com