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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Tried TurboTax. Going back to H&R Block at Home.
on April 13, 2014
Posted by: LazyTaxFiler201
I tried TurboTax for my 2013 taxes because H&R Block at Home didn't offer a Mac version that included Business. But I'll go back to H&R Block at home next year if I can.
H&R Block was much more helpful explaining tax terms and other information helpful when filling out the tax forms.
Also, the TurboTax "EasySteps" interface was very buggy. There were a number of instances where I entered a value and had to change it but either a) it was stuck on the previous value or b) it appeared to be changed but looking at the "Forms" showed that it wasn't really changed.
It's hard to believe such bugs are present in software meant for filing taxes.
What's great about it: Flags
What's not so great: Not much explanation. Buggy Software
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Form 1099-R
on April 13, 2014
Posted by: happyafterapri5
Form 1099-R should be much easier to report the correct information. I have a pension plan, inherited from my husband, with no RMD required. I did answer the question that I do receive 12 monthly payments a year. I did go to Turbo Help but did not see the questions I was told I would receive. "Tell us more about this retirement plan distribution" and "I was not required to take an RMD for 2013".
Please make an adjustment before I need to file my 2014 return.
What's great about it: For the most part Turbo is very easy to use.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: RDD1130
Did not provide deduction other than Fed standard @ $888.
Gave the impression that the # had not been released?
(but not to worry as TurboTax would update later ???)
Gave the impression that the # had not been released?
(but not to worry as TurboTax would update later ???)
** I would like the capability to print out the current screen I may
need for next year
need for next year
What's not so great: Sales tax deduction (State?) - not provided, only Fed. standard=$888
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
WASTE OF TIME AND MONEY
on April 13, 2014
Posted by: HateThis2000000
WASTE OF TIME. USE A PROFESSIONAL AND SAVE TIME / $$$.
What's great about it: USE ON OWN SCHEDULE
What's not so great: CONFUSING, UNK WHY TURBO TAX ADDED UNNEEDED INFO
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on April 13, 2014
Posted by: JerryI
I've used turbo tax for years, and MacIntax before that. I think I started with you guys in 1985. I wouldn't even think about doing it any other way.
What's great about it: Easy to use human interface; covers all possibilities; built-in help when you need it
What's not so great: Can't make it any simpler than the US gov't does - it's still a time-consuming hassle.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Awesome!!!
on April 13, 2014
Posted by: Olu27
Easy to use, very intuitive for a first time user like me. I was nervous but the software walked me thru it beautifully and the help button provided more guidance. It's a great software and got me more refund than I expected!
What's great about it: Very intuitive and got the Max refund compared to what my CPA did last year and this year.
What's not so great: State e-filing fee should have been included when you purchase software
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as I could hope for
on April 13, 2014
Posted by: 1969Vette
Been using TurboTax since the beginning, just gets better.
What's great about it: Guidance through each step of filing = confidence
What's not so great: Death and taxes, can't avoid them
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Complicated Year
on April 13, 2014
Posted by: scouteraggie
Have used Turbo Tax for several years and one year went to a tax CPA. Had to do all of the same work prior and paid the professional more to do what I did in one afternoon. (including the optional post support service). Wished the tax code would get this simple.
What's great about it: After changing employers for a few years and getting new roles with nice promotions, it made it so much simplier to file
What's not so great: The edits are sometimes a little hard to understand what it needs
Written by a customer while visiting turbotax.intuit.com