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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
I've been using TurboTax for years!
on March 9, 2014
Posted by: clutch8422
from Colorado Springs, CO
I will continue to use TurboTax for years, keep being awesome!
What's great about it: Easy to use and navigate
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Tax Program
on March 9, 2014
Posted by: PoppySwitz
from Centerville, Pa
I've been using this program since it first came out and use it to help my family get their taxes done right.
What's great about it: Simple to use, but should have some tax knowledge!
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Worked out great!
on March 9, 2014
Posted by: gritsgal27
from Columbia, SC
After experiencing trouble paying for my state E-file online, I called the Turbo Tax phone number that popped up on my computer. The representative provided some of the best customer service I've ever had! She walked me through troubleshooting everything that could be thought of, and was determined to fix the problem. After almost an hour on the phone, we finally got the issue resolved and my payment went through. I hate that I don't recall her name...she was the best!
What's great about it: Easy step-by-step
What's not so great: Some trouble paying for state E-file
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Took some work
on March 9, 2014
Posted by: Benzien
from Dublin Ca
I took me a long time to get through. This was the first time I did my own taxes and I could not of done it without Turbo Tax
What's great about it: Lot of good questions
What's not so great: Explanation were not all clear
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Product and Refund was great too!
on March 10, 2014
Posted by: Sharyl
from Ketchikan, Alaska
I have used Turbo Tax for about 10 years now. It is a great product and easy to use. Each year I am amazed that I can get through it so simply.
What's great about it: Easy to understand and use
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Help in Time of Need
on March 10, 2014
Posted by: Emak
from Walla-Walla, WA
This year we are doing quite extra change on our Tax report as we move on from Sole Proprietorship into LLC (partnership) and I was not sure to begin with whether I should use Turbo Tax or use an accountant. Financial reason is what made us decided to use Turbo Tax help (rather than an accountant), PLUS the experience from previous years of how TT experts have always been helpful and well-knowledgeable on what we ask (and always nice to talk to).
You might think we're crazy and taking risk on doing so, but just like TT said "as long as we keep all receipts handy, be honest and don't be too greedy on getting deductions" and pay TT that extra "Audit Defense" - I think it's worth to do!
You might think we're crazy and taking risk on doing so, but just like TT said "as long as we keep all receipts handy, be honest and don't be too greedy on getting deductions" and pay TT that extra "Audit Defense" - I think it's worth to do!
What's great about it: All is taken care from your computer desk at home
What's not so great: Takes hours even days to get hold of expert's helps
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
I have no farm
on March 10, 2014
Posted by: Leebee12
from Chula Vista
The bad overcomes the good this time. I've always appreciated Turbo Tax, but the farm thing has really got me upset.
What's great about it: It was quick and fairly easy to use.
What's not so great: It insisted that I have a farm and name it, etc. Couldn't fix that at all.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Wouldn't use anything else.
on March 10, 2014
Posted by: Jarhead78
from Texas
Been using this software since the mid-90s. Never had a problem, even filing for a business. It has always been easy to use and I am always confident that my return is accurate.
If you have an IQ, you should be able to use this software.
If you have an IQ, you should be able to use this software.
What's great about it: Consistently thorough and reliable.
What's not so great: None
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com