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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Disappointed
on March 10, 2014
Posted by: Martatl
from Atlanta, GA
Turbo Tax did not handle Education Credit and 529 distributions to achieve my maximum refund and did not inform me that a potential savings could be achieved by manually adjusting amounts to be applied to AOC. Without intervention of an EA who reviewed my tax return, Iwould have had a greater tax liablity.
What's great about it: Ease of Use
What's not so great: Very poor calculation of Education credits and 529 distributions
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very easy to use!
on March 10, 2014
Posted by: LoLo57
from idaho
turbo tax took me through all of our tax items. Including S-corp!
What's great about it: Detailed help
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Difficult because of MRD of IRA
on March 10, 2014
Posted by: jonbooker71
from Texas
I have to report minimum required distribution from my IRA and it gave me a great deal of trouble in TurboTax. In addition, I had a great deal of trouble with a downloaded 1099 MISC. I don't know if it was corrected properly.
What's great about it: Income
What's not so great: Expenses
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
great
on March 10, 2014
Posted by: hsvbobby
from Alabama
Easy to use in most cases. Business part needs additional explanation on some entries.
What's great about it: easy to use in most cases
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
My tax review
on March 10, 2014
Posted by: utholiday
from Salt Lake City, Ut
Great experience compared to last year. The only issue was that after I checked "no home office" this year, at the "Review" it flagged home office as needing review... the form had all of my home office information from last year. I changed the form.
What's great about it: All info from last year to compare
What's not so great: Inflexable
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Mixed Bag of Good and Bad
on March 10, 2014
Posted by: mullyden
from Baton Rouge, LA
Prepared Federal and 1st state returns with little difficulty. Downloaded second state of MS and TT asked for additional info on 330 inputs transferred from federal. The forms were not applicable to MS return.
One info form would not print on Federal even with a checkbox that prevented printing was left unchecked.
Received excellent customer service on return of MS software. Got credit card credit with no hassle. Got technical support to help remove MS software very quickly.
One info form would not print on Federal even with a checkbox that prevented printing was left unchecked.
Received excellent customer service on return of MS software. Got credit card credit with no hassle. Got technical support to help remove MS software very quickly.
What's great about it: Produced hopefully an accurate return. Good interaction on forms that allow easy tracking of entry sources.
What's not so great: Second state return (Mississippi) was unusable. ID'd 330 requests for additional info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 10, 2014
Posted by: whiterat
from Texas
More information when selling home and cost involved.
What's great about it: Installment section for selling home
What's not so great: The installment section was tricky to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful Software
on March 10, 2014
Posted by: Photospeaker
from Arlington, Virginia
My situation is fairly uncomplicated. This software helps a lot and keeps my tax filing process to less than 2 hours.
What's great about it: Straightforward, well constructed, useful, time-saving
Written by a customer while visiting turbotax.intuit.com