 |
Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
3
Mixed Bag of Good and Bad
on March 10, 2014
Posted by: mullyden
from Baton Rouge, LA
Prepared Federal and 1st state returns with little difficulty. Downloaded second state of MS and TT asked for additional info on 330 inputs transferred from federal. The forms were not applicable to MS return.
One info form would not print on Federal even with a checkbox that prevented printing was left unchecked.
Received excellent customer service on return of MS software. Got credit card credit with no hassle. Got technical support to help remove MS software very quickly.
One info form would not print on Federal even with a checkbox that prevented printing was left unchecked.
Received excellent customer service on return of MS software. Got credit card credit with no hassle. Got technical support to help remove MS software very quickly.
What's great about it: Produced hopefully an accurate return. Good interaction on forms that allow easy tracking of entry sources.
What's not so great: Second state return (Mississippi) was unusable. ID'd 330 requests for additional info.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on March 10, 2014
Posted by: whiterat
from Texas
More information when selling home and cost involved.
What's great about it: Installment section for selling home
What's not so great: The installment section was tricky to find
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Very Helpful Software
on March 10, 2014
Posted by: Photospeaker
from Arlington, Virginia
My situation is fairly uncomplicated. This software helps a lot and keeps my tax filing process to less than 2 hours.
What's great about it: Straightforward, well constructed, useful, time-saving
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax Rocks!
on March 10, 2014
Posted by: TXGRANNY
from Austin, TX
I have used Turbo Tax for the last 15 years to file my taxes. It is easy, just click through each question and answer yes, no or list the answer. A High School grad can do it. I always buy the Audit Defense in case I make any mistakes. It provides for any Audit issues if they arise. Save yourself the money of going to the local Storefronts and "do it yourself". You will be glad you did!
What's great about it: Quick Easy Privacy in your own Home
What's not so great: No One There to Ask Questions To
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Not too difficult
on March 10, 2014
Posted by: SpiderLegs
from Kennewick, WA
Liked the drop down explanation menus. Would like to see a live chat feature in future years
What's great about it: Thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax Experience
on March 10, 2014
Posted by: Meir1
from Long Island, NY
Turbo Tax Rocks...I've been using it for the past 8 years and it's the easiest filing method. It's easy and clear.
What's great about it: Easy to navigate
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
headache smedache
on March 10, 2014
Posted by: ShuttleSean
from Kissimmee, Florida
this system is so easy children could do it. For a business owner filing taxes with spouse isn't a chore anymore. Thanks INTUIT life made simple, and no extra few to the repairer.
What's great about it: taxes for dummies
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
enjoy using turbotax
on March 10, 2014
Posted by: tlaamature
from Lewistown, OH
I have used Turbotax for 7 years and I don't know what I would do without it. Filing our taxes is never a fun job, but it is possible this way without paying professionals to prepare them. After reviewing my daughter's taxes from last year that were prepared by a lawyer I found several things in them that were either errors or minor adjustments would have gotten them a bit larger refund. I always owe taxes, but then why would I want to lend my money to the government :)
What's great about it: step-by-step makes filing my taxes bareable
What's not so great: farm income a little hard to follow
Written by a customer while visiting turbotax.intuit.com