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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Still the best - even for complicated returns
on March 10, 2014
Posted by: NLDH
from Long Island, NY
I am a long time user and this is the product for me whether I'm having a simple tax year or a really complex one.
What's great about it: simple guidance,moving from forms to step by step is easier than ever
What's not so great: still a few mysteries in the state return process, feel like I'm being punished for having more than one state return
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love the software!
on March 10, 2014
Posted by: Timo5544
from Port Huron, MI
I have used this software for over a decade. I keep coming back because they keep making it better.
What's great about it: Ease of use, detailed explanations, reminders
What's not so great: Won't do it for me ... ha
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 10, 2014
Posted by: turnip1
from NH
it would help if when on "review" a problem is found that you can go directly to the page and fix it
It would be nice if when you go back to look at what you had done, you don't have to "redo" the questions. Why do they get "erased"?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I will never use anything else
on March 10, 2014
Posted by: Ghoovs
from Chicago, IL
I love that I can get my taxes done for personal and my small business, in less time than it would take me to go to a local service, and still know that I am getting 100% of my return. I tried another method a few years back and it was not a great experience. I will never use another service again!
What's great about it: Same return with less money and time spent
What's not so great: None
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Govt. Mission Accomplished
on March 10, 2014
Posted by: lance63
from Lewiston Id.
No audio-video segments in comparison to H&R Block.
What's great about it: Everything I expected. Orderly, simplified, and quick review
What's not so great: IRS worksheets had little advisement during the review portion
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
not happy with glitch re: RPD form for state
on March 10, 2014
Posted by: dender
from Rio Rancho NM
I had to spend a good amount of time because the program required me to fill out this form before I could submit my state tax return - AND I had to PAY for the return. I could have filed this for free on the state's web page, but I chose to go with Turbo Tax because I wanted the faster easier route. My mistake. It turned out that this problem had been reported by the State of New Mexico weeks ago and should have been corrected. Evidently it still has problems. I think I should get my fee for filing the state return back.
What's great about it: All the regular business and personal programs were great
What's not so great: This RPD form was not even required for me
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Business
on March 10, 2014
Posted by: lpunky
from Montfort WI
The inventory part is the most confusing for me. I would like to have purchases explained first.
What's great about it: Been able to follow through easily
What's not so great: I bought items to sell last year so inventory is not the same at end of year. What should I put here?
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy Its Done
on March 10, 2014
Posted by: Completed2013
from CA
Using the CD was acceptable; however, I prefer the online version of TurboTax but it's more expensive than buying the CD. There was one section that kept coming back for me to review but there was nothing that needed to be reviewed. I will only use the CD again if the cost to use TT online for 2014 is more than the cost of the CD.
What's great about it: Takes you through all deductions
What's not so great: Did not have initial updates.
Written by a customer while visiting turbotax.intuit.com