Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
on March 10, 2014
Posted by: bmichaels1
from Glendale, AZ
Always gets me through filing quickly. Harder to keep the categorization right in my Quicken file, consistency.
What's great about it: Nice synch with Quicken, gets you through the sections quickly if you're ready. Identifies the needed docs if you aren'
What's not so great: Can be a little hard to get out of a form you start that you didn't want to. Might show in review.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2013 Taxes
on March 10, 2014
Posted by: mgsabrs
from Lake Jackson, Texas
Turbo tax is easy to use. I believe it's best if you know something about taxes. It has no way of knowing your exact situation. But with the data from the previous year it is easy to see what you did last year to compare if you have the same deductions for this year.
What's great about it: I liked the imported information
What's not so great: The step by step does not take you through everything
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Completed the dreaded Taxes.
on March 10, 2014
Posted by: Tgerrity
from Polson, MT
I wish I understood the tax lingo better. I have farm and some wording on the questions where not very clear and cut. I know it's tax lingo but I know there were some things I missed or didn't do due to not clearly understanding. And yes I know there was the help guides but still not understanding the wording, kind of tricky.
What's great about it: I could see the forms that went with the questions.
What's not so great: The extra cost of filing State taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
easy as pie
on March 10, 2014
Posted by: bridgetfoof
from Kennett Square, PA
Used a different software last year that did not support working in one state and living in another. Had to take my return to their office to complete. What's up with that?
What's great about it: quick and simple
What's not so great: none I can think of
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Turbo tax for Mac is poor
on March 10, 2014
Posted by: Helix2006
from The Woodlands. Texas
I will not buy this product next year unless the scrolling feature is corrected.
Do not buy this product if you own a MAC.
What's great about it: well organized as usual
What's not so great: the scrolling feature on incorporated in the product is very very very POOR!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax - almost great
on March 10, 2014
Posted by: jimea
from Bridgehampton, NY
Knowledge of the Code is required for more obscure forms such as 1116, taxability of state tax refunds, Schedule D adjustments, bond premium amortization, adjustments to state AGI additions, adjustments and deduction adjustments. The software handles all well at the forms level, if one knows where to go. On balance very competent, but to reap full advantage of the Code one must know it.
What's great about it: All forms for most taxpayers available, straightforward if simple return
What's not so great: Forces complying with interview format and omits finer detail which could result in both higher income and higher deduct
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Refund
on March 10, 2014
Posted by: dded2
from Boston, MA
overall great product, second year I used it and love it. confused on how to best manage mistake or adding an amendment. Also, text communication, where the online info reflects that all has been accepted successful, yet I get a message that state info was rejected?
Not sure where to go with this and no link to obtain further information or details.
What's great about it: details, guidelines, options
What's not so great: confused when I needed to amend state refund that already has been submitted
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Saved My Time and Money
on March 10, 2014
Posted by: WAX5046
from Stat College, PA
I have been a turbo tax customer for 10 years and very satisfied with it. Never have my tax returns been audited by IRS.
What's great about it: Fast, Accurate, Reliable
Written by a customer while visiting turbotax.intuit.com