When I got to the end, going to file my review, there was an error in a number for MN business number. I had entered mn99999999. instead all i need was to enter 99999999. It wouldn't allow me to change it there, but wouldn't let me go further either....a loop began....
The thing I like best about TurboTax is that it prompts me for everything. I don't have to worry about whether I've gotten every deduction I could. I love those "oh yeah" moments when it reminds me of a receipt I have filed away somewhere besides in my "taxes" file. I also like that it automatically populates carryovers from previous years. It's just one less thing I have to worry about remembering. I've been using TurboTax for many years and it has definitely helped me become more aware of what records I should be keeping throughout the year.
What's great about it: TurboTax asks questions I never would have thought of.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Need improvement on answering questions - found a lot of questions NEVER BEEN ANSWERED which some where most needed to be (I myself already have 2). Some topics better to have more detail on how to find the figures and how to calculating them. Neither calling numbers nor live chat for contact Professionals as stated.
What's great about it: A lots of Related Topics and posted when updated
What's not so great: A lots of unanswered questions and No Contact Number to reach PROFESSIONAL