turbotax.intuit.com Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4 out of 5
4
Nice Product
on January 9, 2014
Posted by: HBMore
from Baltimore, MD
Nice product. I use it regularly for my home base business taxes.
What's great about it: Easy of use and accuracy
What's not so great: Directions on where and how to fix errors are vague
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Awesome
on January 9, 2014
Posted by: Simtustus
from Madras Oregon
I have used Turbo Tax for so many years I can't remember how long. Love IT.
What's great about it: All sections are very good
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Turbo Tax Review
on January 16, 2014
Posted by: Tartist
from Colorado Springs, CO
Year after year I use Turbo Tax as does my family. I recommend it to anyone. You keep up with all the tax laws and such and super user friendly. I would say Keep it up Turbo Tax.
Actually I really didn't see any cons this year except the advertisements at the end.
What's great about it: User Friendly. Easy to understand
What's not so great: To many advertisements at the end although I understand about marketing.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5 out of 5
5
Helpful to small businesses and independents
on January 17, 2014
Posted by: PenelopeLane
from Austin, TX
If you're a small business like me, then you can't afford to let your own investments get out of hand. Get Turbo Tax today and keep using it through the years...I use it together with QuickBooks another great product to help your business succeed. Both are Intuit products. I know you will be please. I am.
What's great about it: I like everything about it.
What's not so great: I would like to see the forms list menu a little bit more detailed and easier to navigate on your own.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2 out of 5
2
Total pita if you're running XP
on January 18, 2014
Posted by: Anonymous
from Middle TN
I've used Turbo Tax for years. It works mostly but this year wouldn't install on XP. I ended up using my laptop with a Win 8 partition but all of my records are on the other machine.
TTax becomes more proprietary each year. I'm looking at alternatives & will use something else next year.
What's great about it: stay away if you're on XP
What's not so great: wouldn't install, tech support knows & fix is MIA
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
on January 20, 2014
Posted by: Anonymous
I prefer to file by mail, not electronically. I can't remove the "Do not file" watermark on the CA state return and it's so frustrating this is not saving me any time. The problem makes no sense to me, and I find no solution to this problem in your program or on line. Can I get a refund? I've heard Tax Act works with fewer problems.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4 out of 5
4
Not yet 5 Stars.....But pretty good!
on January 23, 2014
Posted by: aepalisades
from Benton Harbor, Mi
I have used Turbo Tax for years. It holds your hand and walks through a variety of situations by asking questions about marriage, dependents, college expenses, rental property, 401k and IRA contributions and distributions and more to ensure everything is covered.
I was disappointed to find that once the state return is initiated , and let's say a new tax form arrived in the mail that had been forgotten (it's happened to me!) ANY changes made to the Federal return does not carry over to the State return which is NOT evident to the user. The user may inadvertently file an incorrect state return and not even know it. I would think that as good as the software is, it should be able to update the state data if the federal is updated.
I did not realize this was the case until 2014, many , many years after using Turbo Tax. I am guessing many other users have also not realized this.
I have not used other tax prep software, so I can not compare it to others.
I have rental property and , farm land and this makes taxes easier!
I'd gladly give five stars if this one problem was fixed!
What's great about it: Easy to use, walks you through everything
What's not so great: If you need to make changes to Federal after you start state, it does not update the state information with the new info
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1 out of 5
1
H&B runaround
on January 29, 2014
Posted by: wolftone01
from Clemmons, NC
Every year you send me the 'Premier' or 'Deluxe' edition of TurboTax and bill me without my authorization.
The very first deadline of the tax season is Jan 31, for writing 1099's.
Problem is you cannot write 1099's until you upgrade to 'Home & Business'. Unfortunately, the H&B upgrade option is buried in the middle of the program, so you have to wade half way through the program logic to get to the upgrade option. Then ounce you have upgraded you have to go back and start a NEW return Finally, at that point, you get the option to access the W-2/1099 Reporter.
What's not so great: W-2/1099 Reporter always requires upgrade
Written by a customer while visiting turbotax.intuit.com
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