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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Ease of USE!! Amazing...
on March 11, 2014
Posted by: mikky
from Albuquerque, NM
I have used Turbo Tax for over a decade...it is excellent...the ability to flag a questionable subject or mark as estimated means you never loose that info, and can always go back and correct it.
Other online tax preps do not have this flexibility.
For very difficult issues...the online community and help is excellent.
Other online tax preps do not have this flexibility.
For very difficult issues...the online community and help is excellent.
What's great about it: easy to use
What's not so great: not too much...
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 11, 2014
Posted by: klog63
from Clarkston WA
I have used Turbo Tax for many years now. It has always been easy to use and I feel very confident that it is accurate
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent Help
on March 11, 2014
Posted by: Dradra
from El Dorado Hills, CA
I had a problem and the customer service agent was wonderful and helped me through it
Thanks
Thanks
What's great about it: The customer service was excellent
What's not so great: I blame the IRS for any cons
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
What I learned today
on March 11, 2014
Posted by: barb123blink
from California
I think Turbo Tax is great. I am in my fifties now and never really had done my taxes myself. I had my husband do it when I was married and then an accountant and this year I finally did it myself. I am very happy that it was so easy. I think the way Turbo Tax walks you through each step and provides links to help is wonderful. I had no problem filling out the various questions and Turbo Tax gathered a lot of my information automatically. The only problem I had was when I was reviewing my final pdf I noticed it had put down my daughters name twice and it was a little difficult to get back to the area to fix it and then update the forms. Other than that it was a great experience to do something myself after fearing it for so many years. Thanks Turbo Tax!!
What's great about it: Doing my taxes is not as difficult as I thought
What's not so great: It was a little difficult to fix a mistake
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Ease of use
on March 11, 2014
Posted by: runtilludrop
from New York
I have use Turbo Tax for many years and find it to be extremely easy to use. After several years of the old fashion attempt to complete the many forms by hand and gathering all of the forms, Turbo Tax has saved countless hours of gathering all that is needed by having the necessary forms for every situation. Support has always been extremely helpful, even when they sense your frustration.
What's great about it: Tax fiing made easy and Turbo Tax has great support if needed
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing
on March 11, 2014
Posted by: KaZLF
from Warrenville, IL
Turbo made first files easy and fast!!
What's great about it: easy, fast, understandable
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great for a novice or a pro who's still learning
on March 11, 2014
Posted by: RossmanALLPRO1
from Greenwood Indiana
What a great task master. Turbo tax helps you become better organized in the current year and simplifies the task for the following year by using the previous year as a template.
What's great about it: Turbo Tax asks great questions and one feels like its covering all the details necessary to maximize a return
What's not so great: Just do not feel there are any "Cons" here!!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
I'm done!
on March 11, 2014
Posted by: astreet
from lincoln ne
Generally like program and have used it for many years. Don't like empty promises of free extras that then require one to sign up for other things and pay extra costs. I would not use the program again if all my records weren't tied up in it.
What's great about it: Transfers all my information from last year and from several other places. All corrections immediately are reflected on
What's not so great: Constantly asking for extra money for this and for that. Requires very close attention not to get caught withextra charg
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com