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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Easy as Pie!!!
on March 11, 2014
Posted by: Graviel
from Salt Lake City, UT
I would recommend this program to everyone who wants to do their own taxes, its so easy to do and very quick.
What's great about it: Loved the ease of getting the things down that needed to be there..
What's not so great: Took too long to read over everything but otherwise very enlightening..
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommended
on March 11, 2014
Posted by: NickChi
from Richmond, VA
Have been using Turbo Tax for the past few years for doing my taxes, and absolutely love the step-by-step guidance it provides. Taxes just can't get easier than this.
What's great about it: Easy to use, step-by-step guidance
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Customer Service
on March 11, 2014
Posted by: JessicaBrown
from spokane, wa
I sat for hours trying to see if I had enough deductions to get a higher tax refund, sadly I didn't qualify. But I did however have a 1099-MISC for which was something new for me and the free edition didn't cover my situation. My customer service rep that I was chatting with online helped me for about 40 minutes to resolve the situation and get my forms filed for me. They will go above and beyond to help each and every one of their customers. I highly recommend using TurboTax to file online rather than paying a tax rep in person, especially if you only have w-2's and misc forms.
What's great about it: Time taken to help
What's not so great: Free Edition didn't cover my situation.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistent for years
on March 11, 2014
Posted by: nothingsimpleg1
from NH
We have used Turbo tax for years. It has been especially helpful with self-employment and home business taxes. At times the launguage is confusing and I have found it difficult to get back to where I left off. Still, we are satisfied customers.
What's great about it: covers self-employment/Home business
What's not so great: doesn't always walk through easily, hard to get back to where you left off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Quick, Done!
on March 12, 2014
Posted by: mbyrdphoto
from Arkansas
Awesome experience! I love using TurboTax, this is my 3rd year and I couldn't do it without them! I have a small buisness and they make filing my taxes so easy!! Thanks TurboTax :)
What's great about it: Easy, Quick,
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
MFOLIND RETURN
on March 12, 2014
Posted by: MichiganWolveri
from Ann Arbor, Michigan
The section on scholarships & education was not clear and not easy to navigate. I received grants but did not get a 1098T from the University. It added to his overall income incorrectly. Then I had to go back and correct. After much back and forth I was able to get everything correctl accounted for.
What's great about it: LOGICAL AS USUAL
What's not so great: THE PART ABOUT SCHOLARSHIPS & EDUCATION WAS NOT CLEAR
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Ok but does not work with wireless access
on March 12, 2014
Posted by: LilykM
from North Carolina
I did not like the fact that the program has problems with wireless access. Even access that is excellent for everything else. I was frustrated by this numerous times while completing my return since the program accesses the web for certain parts of the program.... ugh!!!! I am a loyal Turbo Tax user but this has been a nightmare!!
What's great about it: Very through covers deductions that you may not know about
What's not so great: Would not work with wireless access!!! Very Frustrating!!!
Pros: I had a baby
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
good program
on March 12, 2014
Posted by: turkman
from Akron, Oh
retirement contributions start with how much you want to contribute prior to knowing what the max contribution can be
What's great about it: ease of use except for two areas
What's not so great: instructions for retirement contributions, no button to start printing the return
Written by a customer while visiting turbotax.intuit.com