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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
AWESOME!
on March 11, 2014
Posted by: JAT1
from Nampa, ID
Absolutely awesome! I cant believe I wasted so much money in the last couple of years having someone else do it.
What's great about it: Short, quick, very informative
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Happy with the overall ease.
on March 11, 2014
Posted by: DDelores
from Sykesville, MD
Keep the good works coming. Allow E-file more then 5 and make them pay the extra for Efile.
I have been a Turbo Tax user for 20 years at least. I like it and would like to be a pro. Is it possible?
What's great about it: calculations all the time
What's not so great: screen blacking out various times, why????
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Always up to date
on March 11, 2014
Posted by: abbay
from Woodbridge, VA
I have been using TurboTax for many years now, and the software has never ceased to amaze me. The people behind this software are always on top of the latest changes in the tax code. The interview is easy to understand and the detailed explanations always get to the point. TurboTax is the tax software to use.
What's great about it: Easy to navigate
What's not so great: None
Pros: I had a baby, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Easy as Pie!!!
on March 11, 2014
Posted by: Graviel
from Salt Lake City, UT
I would recommend this program to everyone who wants to do their own taxes, its so easy to do and very quick.
What's great about it: Loved the ease of getting the things down that needed to be there..
What's not so great: Took too long to read over everything but otherwise very enlightening..
Pros: I had a baby, My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Highly Recommended
on March 11, 2014
Posted by: NickChi
from Richmond, VA
Have been using Turbo Tax for the past few years for doing my taxes, and absolutely love the step-by-step guidance it provides. Taxes just can't get easier than this.
What's great about it: Easy to use, step-by-step guidance
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Amazing Customer Service
on March 11, 2014
Posted by: JessicaBrown
from spokane, wa
I sat for hours trying to see if I had enough deductions to get a higher tax refund, sadly I didn't qualify. But I did however have a 1099-MISC for which was something new for me and the free edition didn't cover my situation. My customer service rep that I was chatting with online helped me for about 40 minutes to resolve the situation and get my forms filed for me. They will go above and beyond to help each and every one of their customers. I highly recommend using TurboTax to file online rather than paying a tax rep in person, especially if you only have w-2's and misc forms.
What's great about it: Time taken to help
What's not so great: Free Edition didn't cover my situation.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Consistent for years
on March 11, 2014
Posted by: nothingsimpleg1
from NH
We have used Turbo tax for years. It has been especially helpful with self-employment and home business taxes. At times the launguage is confusing and I have found it difficult to get back to where I left off. Still, we are satisfied customers.
What's great about it: covers self-employment/Home business
What's not so great: doesn't always walk through easily, hard to get back to where you left off
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy, Quick, Done!
on March 12, 2014
Posted by: mbyrdphoto
from Arkansas
Awesome experience! I love using TurboTax, this is my 3rd year and I couldn't do it without them! I have a small buisness and they make filing my taxes so easy!! Thanks TurboTax :)
What's great about it: Easy, Quick,
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com