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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
i once was lost and now iv been found
on April 13, 2014
Posted by: stlooeytom
I can spend hours reading instructions for tax forms and still not understand what deduction goes on what line.turbotax led me right through and made it easier for me to file my city tax forms. my lack of computer skills showed through when I could not download the state,but I got through it.well worth the money I spent.
What's great about it: walked me right through
What's not so great: would not download state
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Good Experience
on April 13, 2014
Posted by: DBJDad
I have been using TurboTax for years... since back in the DOS days (pre-Windows OS, for you youngsters). For a while, TurboTax got progressively more "helpful" to the point I was ready to change to other software. That said, I'm glad I stuck it out (partially to avoid having to re-enter stuff from last year) because the program has improved a great deal over the past couple of years. Made my tax prep a snap.
Now if I could just have the program gather all the input information for me...
What's great about it: The ability to skip around and work in the order I wanted to.
What's not so great: I honestly can't think of any.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Can't efile with a state underpayment penalty
on April 13, 2014
Posted by: jhfm
I completed my return and paid to efile the state. Everything looked great until I clicked transmit returns, at which point TT discovered that I had an underpayment penalty on my MN return. I paid my estimates late and had a penalty even though i ended up getting a MN refund. I expected all of that, but what I didn't expect was that TT can't efile when the M15 form is filled out (state equivalent of the 2210). This is a TurboTax problem, not a MN issue--I've used number of other programs and have never had this issue (I often forget my estimates). Please fix this! I hate printing/mailing 75 pages unnecessarily!
What's not so great: You can't efile MN if you have an underpayment penalty--you have to paper file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Why carryover questions?
on April 13, 2014
Posted by: SteeleJ
Given that I've used TT for years, why the Fed and State questions about carryovers--TT should know.
The questions don't make reference such as "We've looked over your past returns and have incorporated any carryovers. Were there others you have not previously recorded?"
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Turbotax falls short
on April 13, 2014
Posted by: DisappointedMSB
Greaty software, but if you can't E-file at the end, that's a problem. Never had this problem in years past. Tried to do it through and iMac, but it failed, even after ensuring the latest version was downloaded.
What's great about it: Easy to use, as always; a real time saver
What's not so great: Couldn't E-file after trying several times; had to print and mail!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Have enjoyed TurboTax for years.
on April 13, 2014
Posted by: NetCounselors
Great, and better every year.
What's great about it: Easy to use
What's not so great: I still have to file my taxes
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Car registration information was duplicated
on April 13, 2014
Posted by: makomako
I used my car for the service provided for K-1 income, so I typed in the car registration fee into the filed in a page after K-1 information. However, I needed to input similar information (car registration fee) again. (I think it was in general deduction area)
So, if I am wrong, I am sorry. If not, it seems you can input car registration fee twice for same car at K-1 area and that area. Since I noticed about it, and I though it was wrong, i erased a fee in K-1 area to avoid double count.
Since I am not specialist, if I can report them all, so sorry for bothering you. If I am right, then it is great if the software can detect such over wrapped (possible) category/item.
So, if I am wrong, I am sorry. If not, it seems you can input car registration fee twice for same car at K-1 area and that area. Since I noticed about it, and I though it was wrong, i erased a fee in K-1 area to avoid double count.
Since I am not specialist, if I can report them all, so sorry for bothering you. If I am right, then it is great if the software can detect such over wrapped (possible) category/item.
I also noticed some tax forms are automatically generated when I tried something new even if I clear my input and/or erase input. (after I notice that I don't need them.) Once it generated, it didn't go away. So, I just start-over all of the return from the very beginning.
Sincerely,
Makoto
What's great about it: Turbo Tax is wonderful software and very helpful as usual
What's not so great: Car registration information was duplicated in K-1 area and general deduction are or so
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Fed, NJ, PA returns good, OK terrible
on April 13, 2014
Posted by: SuperLim
The FED, NJ, and PA tax returns were good. Easy to use and handled MLPs very well. OK was terrible. The stock sales needed to be excluded from OK because it was out of state (I'm a NJ resident). PA we could simply check a box to exclude the capital gains and losses. OK, you needed to put in some fed transaction number, location of assets in OK (which if it was stocks you were selling you didn't have), acquisition date. If you didn't have the information, you couldn't go past that point.
What's great about it: Fed, NJ and PA returns were good and easy to use
What's not so great: OK returns were terrible
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com