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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Great for returns with rental businesss
on March 12, 2014
Posted by: Howard6874
from Grapevine, TX
For homes that are converted from primary residence to rental a loss is not permitted in the first year of rental. Turbo Tax adjusted my depreciation down but did not explain why it was not the amount first calculated. There should be a window that comes up to explain why you appear to not be getting full depreciation.
Other than that the whole process is easy as long as you have all of your data already organized.
What's great about it: Step by step so you won't miss any deduction.
What's not so great: For homes that are converted from primary residenct to rental the process is not clear.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
2014 taxes
on March 12, 2014
Posted by: roberto59
from richmond, va
very easy to use for simple returns
What's great about it: very easy to use, step by step process
What's not so great: none
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Great tax year
on March 12, 2014
Posted by: gunselman
from Elyria
Great but R.I.T.A. needs to be less complicated
What's great about it: Easy for federal and state
What's not so great: No auto filling for city/R.I.T.A
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Don't Be Afraid of Your Taxes Anymore!
on March 12, 2014
Posted by: Ronbo2014
from Montana
This program is the best for completing your taxes easily and accurately. I had many special circumstances on my taxes this year and I breezed through the process with no problems. There were very few places where I had questions about what to enter but I quickly found my answers and proceeded without any fears of mistakes or audits.
What's great about it: Easy, step-by-step process
What's not so great: Added costs for state returns
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
good but some UI nav issues
on March 12, 2014
Posted by: NickNameBroken
from Seattle, WA
I've used TurboTax for a number of years, and every year they change it (supposedly to improve it#. This year, I upgraded to the Home and Business version. Generally no problems, but it's become harder to figure out what might be missed, or whether information was actually retained #since often the list screens won't show the info you added if it won't apply to this current return...i.e. disallowed like tuition costs), and in the case of an error, it told me about the error but didn't give me a way to get to that error...just told me to go fix it. Only problem there is the 'too simplified' interface that insists on walking you through every time, and you hunt around trying to find the screen that happened to contain the problem.
So I've taken TurboTax down from 5 to 3 stars because of the interface/navigation. If you make no errors, fine for you, but if you want to find something....my sympathies.
What's great about it: seems to cover everything
What's not so great: when it sees an error, it doesn't take me to it
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 12, 2014
Posted by: flemingdj
from St. Louis MO
Great customer service from Samantha and Coumba
What's great about it: Quick
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Taxes almost fun!
on March 12, 2014
Posted by: Hanros
from Fort Lauderdale, FL
I have used Turbo Tax for more than 5 years, and it get's easier every year. Never had a problem.
What's great about it: Easy and thorough
What's not so great: I would like to see an option for print & file.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
on March 12, 2014
Posted by: JDMyers
Turbo Tax did a pretty good job of guiding me through my business and personal taxes. Taxes are complicated -- I wish they were simpler.
Written by a customer while visiting turbotax.intuit.com