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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Most good, some issues
on March 12, 2014
Posted by: kyjrog
from Kentucky
TTax software works well at the Fed level, however, not enough explanation support in state tax issues. Some of us are not computer nerds and it is work to chase down some of the how-to's or What-t-do's. I am an experienced tax preparer but really enjoy the computations being done in the softward. My issues are in the computer world, not in the tax side of the house. thanks.
What's great about it: Have used for years, most of the program worked well.
What's not so great: had problem eliminating a form that I introduced by mistake--finally went to forms and deleted form.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
I'm BACK
on March 12, 2014
Posted by: meersr
from Murfreesboro, TN
I used Turbo tax for years and decided to try a cheaper software. They were eventually bought out by a well known tax preparation company. I stayed with that company for two years. Ready POOR phone support for their product.
Came back to Turbo Tax this year and will stay with Turbo Tax from now on!
Wonderful product!
What's great about it: Fantastic
What's not so great: NONE
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
GREAT SOFTWARE BUT
on March 12, 2014
Posted by: HARDGUY
from DELAWARE
RATING OF 4 STARS ONLY BECAUSE WHEN I MADE MISTAKES AND GOT TO THE REVIEW PORTION IT WAS SOMETIMES HARD TO FIND WHERE THE MISTAKE WAS AND HARD TO FIX IT. SOMETIMES I HAD TO MAKE THE SAME FIX TWO OR THREE TIMES. THAT WAS FRUSTRATING.
What's great about it: HELPS TO REMEMBER WHAT WAS DONE PREVIOUS YEAR
What's not so great: IF USER MAKES A MISTAKE IT IS SOMETIMES HARD TO FIND OUT WHAT THE MISTAKE WAS
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent format and easy to execute.
on March 12, 2014
Posted by: chapelle11
from Dunedin, Florida
I'll continue to use and depend on this program for my annual filing.
What's great about it: 100% Trustworthy
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Eventually got it done
on March 12, 2014
Posted by: outergal
from Nashville, TN
I like the completeness of the software, and since I used it last year, was able to easily compare one year to another. However, if I answered a topic already, and wanted to go back and undo my answers, it was next to impossible. Clicking on the "edit" button for that section did not allow you to re-answer all the questions from scratch. I had to find the appropriate form and make the "manual" adjustment on the form. I wasted lots of time trying to get the "Edit" to work like I wanted and then trying to find the right form. But overall, it was a good and complete software tool.
What's great about it: has all the forms/schedules I needed
What's not so great: difficult to un-do answers
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
My Tax Return
on March 12, 2014
Posted by: AndreiMR
from Buffalo, NY
The step by step walk through and the by-passes are excellent. The calculations are complete and well done. Even with a complex return the correlated worksheets seem adequate and very precise. Could not find numerical and correlation errors.
I miss directions about what to do with forms received from various entities, not knowing were to start. For example a K-1 form from passive income, having income not in same language as TurboTax, needed some indication on where to start. Other forms need some indications too. The step-by- step is asking more questions than necessary. With a simpler directory of what to do with some forms it would be less time consuming for non-experts.
I am retired and do consulting, besides drawing retirement funds and soc sec. Many of the forms I received were new and required much time to learn what to do with them. After that the software was very good and rapid. Hope you wold consider providing step-by-step directions based on forms to allow a quicker learning curve.
What's great about it: Good calculations and worksheets, even for dummies
What's not so great: Missing directions on where to place reported income
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
2014TT issues
on March 12, 2014
Posted by: AUserofTT
from Washington
This year somehow presented my LLC income differently than last year and i was unable to figure out why it considered the income differently this year. For several years it has been the same layout.
Explanations of changes would be appreciated.
Explanations of changes would be appreciated.
What's great about it: Generally picked up previous year as a start for current year.
What's not so great: There were changes that confused me.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Turbo Tax = turbo completion and filing
on March 12, 2014
Posted by: Robbily
from New Fairfield, CT
Turbo Tax beats H&R Block all hollow. Last year I took someone's advice and tried the latter after 3 years of using Turbo--big mistake, way too confusing, had to enter everything into yet another program (eTax) to make it fileable. This year, back to Turbo Tax and glad of it!
What's great about it: Asks and answers all conceivable questions
What's not so great: Unfortunately, must reflect the complexities of the federal tax code!
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com