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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Truly easy
on March 12, 2014
Posted by: KDGA
from Youngstown, OH
Great value for the money. Peace of mind and ease of use.
What's great about it: option of step-by-step or go to forms that I want to work on. I am a tax professional so I know what forms I need.
What's not so great: somewhat time-consuming since this was my initial set-up year
Pros: I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 12, 2014
Posted by: Ed76548
from Harker Heights, TX
Started using TurboTax in 2005. With a home based business in the mix I was spending 2-3 days doing taxes every year before 2005. Once I started with TurboTax, preparation time dropped to less than half a day! It is worth every cent spent on the software for the Home and Business Edition.
What's great about it: TurboTax reduced prepartion from 2-3 days to half a day.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
Not as good this year as other years
on March 12, 2014
Posted by: ABCNTMTN97
from Atlanta, GA
I have used Turbo Tax for years and I have been so pleased that the rest of my family uses it as well; however, this year the software was a real disappointment.
I input a new charity donation and I was not asked to provide an address for the charity; however, in the "check for errors," it came up with 4 errors all related to the charity. If I had simply been asked for the charity's address when I entered the donation as has been done in past years, there would have been no errors.
The biggest problem came with Form 8824 and the trade in of my vehicle for another vehicle (because I do a small amount of work for a company for which I am paid on a Form 1099-MISC I am considered a "small business owner" ). When check errors was run, it came up with questions on this form, did not provide any links for Learn More and I had no idea what Turbo Tax was talking about. I tried looking for help to no avail, tried "asking the community" with no results and used the online help service, again with no results. Very, very disappointed with the software this year and it's ability to provide meaningful, easy to understand explanations and direction when needed. I have never before had such a difficult experience with Turbo Tax.
What's great about it: Produced lots of paper
What's not so great: Questions didn't gather enough information
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Excellent
on March 12, 2014
Posted by: dwttacs
from SE Kansas
Have used for several years. Always beats paying someone to do them and the interactive help reassures you that you are not missing something or doing something wrong.
What's great about it: Easy to use
What's not so great: None noted
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
clunky software this year
on March 12, 2014
Posted by: bill99100
Difficult to enter 1099b futures contract information.Not intuitive at all. The community features many users' rants on this topic and I concur.
Please ditch the pictures of the accounting geeks on each page. How about some peaceful nature scenes? I have used this software for many years, and this year's version seems worse.
Please ditch the pictures of the accounting geeks on each page. How about some peaceful nature scenes? I have used this software for many years, and this year's version seems worse.
What's great about it: hopefully accurate computations
What's not so great: difficult to navigate between forms, 1099b issues
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved, I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great Software!
on March 12, 2014
Posted by: MaryJ2013
from Beaumont, TX
I think that Turbo Tax is the best tax software on the market. The ease of completing my return from one form to the next and the questions that were asked of me to generate the thought process of information needed were very intuitive.
What's great about it: I like the ease of completing my tax return.
What's not so great: I can't think of anything that I didn't like about Turbo Tax.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
on March 12, 2014
Posted by: Lsquaredcasey
from Massillon, OH
Turbo tax has been very easy to follow. It guides you through everything and tells you where you need to review items. Would recommend for personal as well as small business use.
What's great about it: Easy to use, covers all my questions
What's not so great: Nothing at all!
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax 2013
on March 12, 2014
Posted by: BrunoTheBear
from Dallas, TX
I have been a Turbotax user for a number of years now. I continue to use it, because it is a straight forward way to do one's taxes.
What's great about it: Do it yourself.
Written by a customer while visiting turbotax.intuit.com