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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Nice & Easy
on March 13, 2014
Posted by: CaboBruce
from California
I've used Turbo Tax for a long long time and I trust it to help me do a good job and it does just that. I will never ever switch
What's great about it: Easy to use and accurate
What's not so great: None that come to mind
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thanks Turbo Tax
on March 13, 2014
Posted by: coulmom
from Utah
All in all I love turbo tax over H&R block online filing. Everything is easy and clearly explained. The only thing to remember is when they do a review on your return I would like them to take me to the page where the problem exists but they don't so you have to do a search to find it.
What's great about it: very easy to file
What's not so great: During review it's hard to find where to fix the problem
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Tranditional IRA Error
on March 13, 2014
Posted by: Claycuth1
from Quincy, IL
The traditional IRA information that I entered was overridden and the full $13000 was not deducted (only $6700). Prior to transmitting, I reviewed the info, found the error and went back through personal deductions and credits. The update was saved. Then later again the update was overridden just prior to transmitting. Again I went back to update prior to sending. Finally I sent the returns efile and afterwards the old data error again returned. I corrected again and again saved the file. Perhaps I should NEVER efile... only paper.
What's great about it: step by step approach
What's not so great: IRA deduction program mistake
Written by a customer while visiting turbotax.intuit.com
Customer Rating
2
on March 13, 2014
Posted by: Shorty13
from Sacramento, CA
granddaughter is 20 and lives with mother, attends college full time. I tried to change status to "head of Household" but could not change it. It came up ineligible but never asked if she was attending college. I ended up downloading from IRS site and doing her taxes manually.
What's not so great: could not change filing status for daughter-in-laws taxes
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Don's Review
on March 13, 2014
Posted by: Mildredshusband
from Lexington, KY
I have two businesses and my wife and I file a joint return. It was very easy to follow to guide and complete my return in a short period of time.
Thanks
Thanks
What's great about it: Very easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nothing better
on March 13, 2014
Posted by: Saratoga666
from Georgia
Have used TurboTax for many, many years and have seen nothing better. I am sure there have been many improvements over the years, but it does become inconvenient to have to adjust to significant format changes every year. Today I efiled my Federal return and plan to mail my state return. After I did the efiling TurboTax said I was done and took me to this survey. I have not been able to get back to print what I need to file my state return which I will do when I have completed the survy. Not happy about that.
What's great about it: Easy to follow; handles most issues; great community forum
What's not so great: Sometimes difficult to go back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still good but no longer great
on March 13, 2014
Posted by: Robert71457
from Northwest Louisiana
I have used Tubor Tax for a dozen years and wouldn't consider doing my taxes without it. It is still a great tool for taxes but not as clear or as easy to use as in previous years.
What's great about it: Very easy to use, very good computations
What's not so great: Not as easy to understand or as clear as in previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax does great!
on March 13, 2014
Posted by: Walleyefisher
from Stuttgart, AR
I found that this program seems to improve by making it easier each of the three years that I have used it. It is generally easy to use, although I think at time it might be made even easier for some of us that don't use a lot of computer programs. Although this may seem too simple just tell us to put our cursor on the review or other highlighted tab and click. Or, perhaps I missed it, give a short demonstration of how to cruise through the program.
What's great about it: Over-all easy to follow instructions, seems to be thorough
Written by a customer while visiting turbotax.intuit.com