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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
4
Excellent, except for Schedule K
on April 13, 2014
Posted by: bfgavin
The weak point in TTax13 Home & Small Business is the handling of Schedule K. There is WAY too much head scratching and ambiguity with this schedule. This is the chronic weakness of all TTax to date.
I run TTax in a virtual machine. If you change anything about the VM (cpu sockets, memory size) after TTax installation, TTax completely crashes in a hostile and unfriendly manner. Uninstall/Reinstall fails. You have to entirely recreate the VM from scratch, and do a fresh install of TTax and its updates. Very annoying.
TTax is resource hungry. VM users should give it 2gb of RAM, and two processor cores right from the start. It performs just fine with XP-Pro SP3.
What's great about it: Smoother navigation
What's not so great: Schedule K handling; caveats when run in a virtual machine
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
on April 13, 2014
Posted by: elperro99
I got through it all in pretty good shape this year. I made one mistake missing a period entering interest, multiplying the entry by 100. My wife caught it in her review. Nothing TurboTax could have done about it.
What's great about it: Mostly better than in the past.
What's not so great: Not as much imported information [interest, etc] as in the past. Certainly not much around here.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Thank you
on April 13, 2014
Posted by: taxseasonagain
Thank you for making this year as painless as possible again!
What's great about it: Easy to read instructions & entry parameters
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
Most confusing ever
on April 13, 2014
Posted by: SCChap
The few sections that were "new situations" for me to enter data, were not clearly instructed. I used the help questions numerous times and rarely got the answer I needed. Found more help on IRS website than in TurboTax.
What's great about it: I like the questions asked, to help avoid missiing key deductions.
What's not so great: Instructions not clear in many sections, FAQs not helpful.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
State return issues
on April 13, 2014
Posted by: pierceinc
The transfer between state and federal was not good. State kept telling me I had untitled forms transferred from Federal but they did not exist in the Federal forms anywhere. Also would not let me bypass the forms to complete the return and e-file. Ended up having to "trick" the program and then print my state return to file.
What's great about it: easy to use
What's not so great: conflicts between federal and state forms. Information does not transfer properly
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion), I moved
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Helped with foster kids
on April 13, 2014
Posted by: wphutch
We took in foster kids in 2013. TurboTax walked me through the pros and cons of taking them as dependents or claiming the support as charitable contributions.
Now, if I could just get TurboTax to insert blank pages in the pdf where a form was an odd number of pages long, I could print the taxes all at once rather than having to break the print job into multiple parts.
What's great about it: No matter how much my tax situation changes, TurboTax is there to help me.
What's not so great: I wish I could print out two sided returns with blank pages inserted where the form was an odd number of pages inserted.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
very good
on April 13, 2014
Posted by: docsatellito
I started using turbo last year and will continue from hear on out.
What's great about it: easy to use
What's not so great: could'nt find any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Geat product makes even a complex return easy
on April 13, 2014
Posted by: CDS1
I have used TurboTax for as long as I can remember (back to original Windows days). It just keeps getting better. And with e-filing, it's smooth and easy.
What's great about it: Walk through great. Covers topics I would not have thought of
What's not so great: Program does not recognize that Texas does not have ncome tax.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com