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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Don's Review
on March 13, 2014
Posted by: Mildredshusband
from Lexington, KY
I have two businesses and my wife and I file a joint return. It was very easy to follow to guide and complete my return in a short period of time.
Thanks
Thanks
What's great about it: Very easy to use
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Nothing better
on March 13, 2014
Posted by: Saratoga666
from Georgia
Have used TurboTax for many, many years and have seen nothing better. I am sure there have been many improvements over the years, but it does become inconvenient to have to adjust to significant format changes every year. Today I efiled my Federal return and plan to mail my state return. After I did the efiling TurboTax said I was done and took me to this survey. I have not been able to get back to print what I need to file my state return which I will do when I have completed the survy. Not happy about that.
What's great about it: Easy to follow; handles most issues; great community forum
What's not so great: Sometimes difficult to go back
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Still good but no longer great
on March 13, 2014
Posted by: Robert71457
from Northwest Louisiana
I have used Tubor Tax for a dozen years and wouldn't consider doing my taxes without it. It is still a great tool for taxes but not as clear or as easy to use as in previous years.
What's great about it: Very easy to use, very good computations
What's not so great: Not as easy to understand or as clear as in previous years
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
TurboTax does great!
on March 13, 2014
Posted by: Walleyefisher
from Stuttgart, AR
I found that this program seems to improve by making it easier each of the three years that I have used it. It is generally easy to use, although I think at time it might be made even easier for some of us that don't use a lot of computer programs. Although this may seem too simple just tell us to put our cursor on the review or other highlighted tab and click. Or, perhaps I missed it, give a short demonstration of how to cruise through the program.
What's great about it: Over-all easy to follow instructions, seems to be thorough
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Usual thorough, complete job
on March 13, 2014
Posted by: jjimdb
from United states of america
Been using since MacInTax days in late 70's. Still best was to go, thorough and reliable
What's great about it: brings forward last year - won't miss something
What's not so great: Hard to get specific tax info - IRS rules
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
A smooth ride
on March 13, 2014
Posted by: Bobby1942
from VA
Fix RMD inquiry for a long running pension (monthly payment) from a qualified plan
What's great about it: Minimized need for inputing data from prior years; helped with pulling up amounts that could be caried forward
What's not so great: Asked if my pension was an RMD -- should have recognized that many prior years it was a qualified plan
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great
on March 13, 2014
Posted by: MickelPruden
from Northeastern North Carolina
I have been using turbo tax since my CPA retired in 2003. So I have used turbo tax for ten years. Very Satisfied
What's great about it: Quick and Easy
What's not so great: A Little Complicated when correcting actual forms
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Flexible Reliability
on March 13, 2014
Posted by: LyleMT
from New York
Turbotax provides a good blend of detailed hand-holding for the novice while allowing more experienced preparers to walk through the various areas with relative ease. Good diagnostics help identify inconsistencies and guide correction.
I've used MacInTax/Turbotax since 1989 and have no intention of switching.
What's great about it: Many Options Available
What's not so great: Not always easy to find "source" doc in forms
Written by a customer while visiting turbotax.intuit.com