Customer Reviews Collected from turbotax.intuit.com
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown13,019 reviews
5 Stars
8,663
4 Stars
3,101
3 Stars
723
2 Stars
316
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
1
Need More Plain Explanation for The Layman
on March 13, 2014
Posted by: topgunf4
from Rockville, Maryland
TurboTax needs to provide more simple explanation when entering information that are NOT the usual basics. Need More Plain Explanation for The Layman particularly in the HELP section.
TurboTax is very weak in programming for State returns.
What's great about it: Basic Entries Are OK
What's not so great: Program does not provide better explanation for more involved entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What I expected
on March 13, 2014
Posted by: jakewasd
from Utah
You know what you are getting with Turbo Tax, an easy to well put together tool. I just don't like all of the extra charges they keep asking for. Feels like Turbo Tax is increasing in price faster than inflation.
What's great about it: Straightforward, easy to use, been using it for years.
What's not so great: I feel like I get nickled and dimed at everyturn. Extra charges keep increase faster than inflation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is the best!
on March 13, 2014
Posted by: Coffeelady2014
from Maryland
Turbo Tax allows me to be accountable for the information I report. I love it.
What's great about it: The system never lets you file without warning.
What's not so great: I don't know all the tax laws, so I'm not sure if I am getting all available benefits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greatest Tax Tool Ever!
on March 13, 2014
Posted by: CWE2014
from Baton Rouge, LA
I've been using Turbo tax for over 27 years. In year 7, the price was a bit high so I used another tax tool which did not detect an error on my tax return. This error cost me $2,000. I went right back to Turbo tax and never had an issue with my taxes again. Honesty is the best policy and a great tax tool that helps you to get the most in refund is wonderful. I love Turbo Tax and I recommend it to everyone. Turbo Tax is my light house, it lights the way to being an dedicated Tax payer with benefits!
What's great about it: Extremely informative, explanatory and user friendly.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Love TurboTax
on March 13, 2014
Posted by: Normon
from Brentwood, MD
Love TurboTax use it every year...and will next year.
What's great about it: It reload my tax info from last year
What's not so great: I have to buy it....but worth it.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Rocked my Refund
on March 13, 2014
Posted by: Piedmont61
from Greensboro, NC
Awesome product. Helped me file my return quickly.
What's great about it: Excellent
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Great tool to use!
on March 13, 2014
Posted by: None10199999
from Los Angeles, CA
It a good program for those who want to file their own taxes.
What's great about it: Gets it done without any hassles.
What's not so great: It doesn't come to your home and sort your tax deductions for you.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
TurboTax Feedback
on March 13, 2014
Posted by: VijayJha
from Houston, Texas
This is my first time and in general I am satisfied.
What's great about it: Easy to file Tax Return
What's not so great: There are some unnecessary questions which contradicts to itself
Written by a customer while visiting turbotax.intuit.com