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Customer Reviews Collected from turbotax.intuit.com |
TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Average Customer Rating:
4.5
Rating breakdown 13,030 reviews
5 Stars
8,670
4 Stars
3,104
3 Stars
723
2 Stars
317
1 Star
216
Customer Reviews for TurboTax Home & Business Federal & State Returns + Federal E-File 2013 - Mac/Windows
Customer Rating
5
Easy as pie ;-)
on March 13, 2014
Posted by: km6528
from Ames,Iowa
You could know nothing about taxes and TurboTax takes the steps to cover all the issues. If not, the customer service will guide you through everything. The only issue I had, is every year(4 yrs. now) "I" forget my password! Thank you for creating this program, it's a lot cheaper than the "other" places.
What's great about it: Step by step details
Written by a customer while visiting turbotax.intuit.com
Customer Rating
4
Improves each year
on March 13, 2014
Posted by: Almain56
from Seattle
Download of investment transactions is extremely helpful and efficient as is the w-2 downloads. Still needs work on AMT as that whole area is confusing to most everyone I know.
What's great about it: Logical interview process
What's not so great: AMT is still confusing as is some of the foreign taxinfo from brokerage accounts.
Pros: I bought or sold investments
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Makes life simple
on March 13, 2014
Posted by: AZStudent
from Tucson AZ
Our family has been using Turbo Tax for years and will in the future.
What's great about it: easy fast explains everything
What's not so great: I do not have any
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Easy as pie
on March 13, 2014
Posted by: golfingG
from Rome<ga.
Have used Turbo for the last few years and have found it very easy to use and understand
What's great about it: EZ filing
What's not so great: None
Written by a customer while visiting turbotax.intuit.com
Customer Rating
1
Need More Plain Explanation for The Layman
on March 13, 2014
Posted by: topgunf4
from Rockville, Maryland
TurboTax needs to provide more simple explanation when entering information that are NOT the usual basics.
Need More Plain Explanation for The Layman particularly in the HELP section.
Need More Plain Explanation for The Layman particularly in the HELP section.
TurboTax is very weak in programming for State returns.
What's great about it: Basic Entries Are OK
What's not so great: Program does not provide better explanation for more involved entries
Written by a customer while visiting turbotax.intuit.com
Customer Rating
3
What I expected
on March 13, 2014
Posted by: jakewasd
from Utah
You know what you are getting with Turbo Tax, an easy to well put together tool. I just don't like all of the extra charges they keep asking for. Feels like Turbo Tax is increasing in price faster than inflation.
What's great about it: Straightforward, easy to use, been using it for years.
What's not so great: I feel like I get nickled and dimed at everyturn. Extra charges keep increase faster than inflation.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
It is the best!
on March 13, 2014
Posted by: Coffeelady2014
from Maryland
Turbo Tax allows me to be accountable for the information I report. I love it.
What's great about it: The system never lets you file without warning.
What's not so great: I don't know all the tax laws, so I'm not sure if I am getting all available benefits.
Written by a customer while visiting turbotax.intuit.com
Customer Rating
5
Greatest Tax Tool Ever!
on March 13, 2014
Posted by: CWE2014
from Baton Rouge, LA
I've been using Turbo tax for over 27 years. In year 7, the price was a bit high so I used another tax tool which did not detect an error on my tax return. This error cost me $2,000. I went right back to Turbo tax and never had an issue with my taxes again. Honesty is the best policy and a great tax tool that helps you to get the most in refund is wonderful. I love Turbo Tax and I recommend it to everyone. Turbo Tax is my light house, it lights the way to being an dedicated Tax payer with benefits!
What's great about it: Extremely informative, explanatory and user friendly.
Pros: My job status changed this year (switched jobs, lost a job, got a raise or promotion)
Written by a customer while visiting turbotax.intuit.com